49 Reviews of Silveira GMC - Service Center
Did not verbally explain the reason they did not address 2 or the 3 issues we brought our vehicle in for. Did not call to let us know our vehicle was ready. 2 or the 3 issues we brought our vehicle in for. Did not call to let us know our vehicle was ready. More
The service writers were both very nice. waited 3 wks for a part.was given loaner cars, not very clean, either of them..was not impressed with older service manager, no cust. Svc skills, ga waited 3 wks for a part.was given loaner cars, not very clean, either of them..was not impressed with older service manager, no cust. Svc skills, gave an attitude when I mentioned loaner cars not clean..said "I heard you, you already said that" cockily..I had asked to talk with him since no one could say when part would arrive for shift to park issue.otherwise everything good. More
Excellent sales and service. Accurate estimates and great pricing with a clean facility and a staff that’s wonderful to work with! Accurate estimates and great pricing with a clean facility and a staff that’s wonderful to work with! More
I made the mistake of trying another dealer in Santa Rosa because it was closer. Never again! I’ve since returned to Silveira where I purchased the truck. Every time has been a great experience. They are because it was closer. Never again! I’ve since returned to Silveira where I purchased the truck. Every time has been a great experience. They are way more attentive and give you a much more relaxed, family like vibe. I have truly experienced stress free visits. More
Everyone was professional from the beginning to the end. Kelly was an amazing guy to work with would love to buy another car off of him when the opportunity comes up. Kelly was an amazing guy to work with would love to buy another car off of him when the opportunity comes up. More
Mark has always taken good care of me and made sure everything was handled properly. everything was handled properly. More
Professional service crew with an on time promise and great communication skills Happy with the results great communication skills Happy with the results More
mac is the best allways there to help the hole service dept is great an hepfull dept is great an hepfull More
I think Marc is great. And I will always give him a good review. My frustration is that you now charge a 3% fee for using a credit card and we are not told that before we p And I will always give him a good review. My frustration is that you now charge a 3% fee for using a credit card and we are not told that before we pay. I would not have even know had I not seen the sticker on the desk. I feel that is shady. I would have had cash available to pay. And, I should mention, I’m paying with a GM credit card. More
Very nice and professional people. I go to Healdsberg instead of Santa Rosa because the other dealership service writer was very rude to me. I go to Healdsberg instead of Santa Rosa because the other dealership service writer was very rude to me. More