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Simi Valley Chevrolet

Simi Valley, CA

Overview
Reviews
4.5
308 Reviews
Call Dealership (805) 426-5872

1001 Cochran St

Simi Valley, CA

93065

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Showing 308 reviews

July 22, 2025

Great service, great salesman easy financing and I got an amazing new car!! Definitely recommend this dealership!! Ryan was the best! More

by eflynn5853
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Christmas
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July 22, 2025

1. Booked appt from an Service Offer sent to me w $20 discount, which was not applied. 2. A carburater cleaning was suggested to me and the final workorder stated I requested the service which zi did no More

by accountingbistro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Christmas
Report | Print
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you for sharing your experience. I’m very sorry to hear about the issues you encountered during your recent service visit. A discount offered should always be applied as promised, no work should ever be added to your repair order without your clear authorization, and you should have received proper documentation at checkout regardless of technical difficulties. Your concerns are serious and do not reflect the standards of honesty, transparency, and professionalism we expect from our team. I want to personally review what happened with your visit, ensure this is addressed with the staff involved, and work toward making this right for you. Please reach out to me directly at 915-841-8349 or achristmas@simivalleychevrolet.com so we can discuss this further. Your trust is important, and I’d like the opportunity to regain it. — Anthony Christmas General Manager Simi Valley Chevrolet

July 20, 2025

Jonathan in the service department is awesome and a pleasure to work with! The crew always gets the job done on time! More

by Archmn133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Savage in service
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July 19, 2025

Great Four teen words seems excessive. But if i to then four teen words I'll write More

by jessika
Recommend Dealer
Yes
Employees Worked With
Jessika
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Jul 19, 2025 -

jessika responded

Great Four teen words seems excessive. But if i to then four teen words I'll write

July 19, 2025

My windshield wiper fluid was not filled and I keep getting a notification. It’s quite annoying. But my rep was awesome! More

by paba969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you for sharing your feedback! I’m glad to hear your service rep took great care of you, though I’m sorry we missed something as simple as topping off your windshield wiper fluid. That should have been handled during your visit, and I apologize for the inconvenience it’s caused. We’ll be addressing this with our service team to make sure small but important details like this aren’t overlooked in the future. We truly appreciate your kind words about your rep and look forward to providing you with a smoother experience next time. — Anthony Christmas General Manager Simi Valley Chevrolet

July 19, 2025

Very responsive along with great pricing and sales personnel very responsible and professional and a great inventory More

by paradisegrounds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Christmas
Report | Print
July 19, 2025

Don and Jonathan have always been fair and trustworthy and reliable. No xx with them More

by gray1676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don and Jonathan in service dept
Report | Print
July 18, 2025

This service center is the worse place to service your vehicle rude people and they don’t even care about their job More

by GARYW0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Christmas
Report | Print
Sep 03, 2025 -

Simi Valley Chevrolet responded

I’m very sorry to hear about your experience with our service department. You should never feel disrespected or like our team doesn’t care about your vehicle — that is unacceptable and not the level of service we expect from our staff. I would greatly appreciate the opportunity to personally speak with you, better understand what happened, and address this directly with the team involved. Please feel free to reach me at 915-841-8349 or achristmas@simivalleychevrolet.com so we can work to make this right. Your feedback is important, and I want to ensure we do better moving forward. — Anthony Christmas General Manager Simi Valley Chevrolet

July 18, 2025

Can’t comment on work performed because can’t see it, one recall for download, one recall for safety belt and transmission filter replacement. What was frustrating was not being able to talk to a service pe More

by parched-jabs64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Christmas
Report | Print
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you for sharing your feedback. While I’m glad we were able to complete the recall work on your vehicle, I’m very sorry for the frustration you experienced trying to get in touch with our service team. You should never have to call multiple times or go through sales to get a response — clear and timely communication is a basic expectation, and we fell short. I will be addressing this directly with our service department to ensure your concerns are taken seriously and that better follow-up happens moving forward. I’d also like the opportunity to speak with you personally to make sure your experience is properly reviewed. Please feel free to reach me at 915-841-8349 or achristmas@simivalleychevrolet.com . Thank you again for bringing this to my attention — your feedback will help us improve. — Anthony Christmas General Manager Simi Valley Chevrolet

July 18, 2025

I had made an appointment for July second and when I called to confirm the time because I had an other appointment I was told my oil change was scheduled on July 3 at 12:00 PM. When I came on July 3 at More

by ebiziano
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember their names. I never received any call back from a service supervisor
Report | Print
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you for bringing this to my attention. I’m very sorry for the confusion and frustration surrounding your service appointment. From what you described, there was a clear breakdown in scheduling and communication that caused unnecessary inconvenience for you, and that’s not acceptable. Appointments should always be honored as scheduled, and you should never be told your visit is a “walk-in” after booking in advance. I will be addressing this with my service team to ensure better accuracy and follow-through with our scheduling process. I’d appreciate the chance to personally review your experience and make sure your next visit goes smoothly. Please feel free to reach me directly at 915-841-8349 or achristmas@simivalleychevrolet.com . Thank you again for your feedback — it helps us improve the way we serve our customers. — Anthony Christmas General Manager Simi Valley Chevrolet

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