Simi Valley Chevrolet

My needs as a customer were met efficiently, and all employees were helpful and friendly employees were helpful and friendly More

Took my Suburban in to have my tire sensors replaced. Returned home and one tire was flat. Called Simi Valley Chevy and they took the flat tire and fixed the problem immediately and I was good to go. Returned home and one tire was flat. Called Simi Valley Chevy and they took the flat tire and fixed the problem immediately and I was good to go. More

Purchased 2025 Silverado 2500HD Duamax sight unseen. Apparently Simi Valley Chevrolet doesn't have a secure portal to upload sensitive information to. In order to secure the sale I had to take pictures Apparently Simi Valley Chevrolet doesn't have a secure portal to upload sensitive information to. In order to secure the sale I had to take pictures of my information and send it to what I assume was my salesman Gabe's personal cell phone! Not good. Spoke with financial assistant Ryan, then I was handed off to Chris (who did an excellent job answering questions during and after hours) When the day came for me to pickup the Silverado, I informed Gabe at approximately 9 AM of my ETA of 11 AM, replied with see you soon. Arrived at 11:30 AM only to find out my salesman Gabe wasn't there and that I couldn't see the Silverado I haven't see yet because it was just pulled back to be washed. Great timing guys! I believe it was salesman Jose who greeted us and also informed me my financial advisor Chris nor Ryan were there. He asked us to wait, I'm guessing about 8 minutes later he returned. At this point we were escorted to yet another financial advisor. This individual came across as being put out, inconvenienced- heck of an attitude to have for Simi Valley Chevrolet getting ready to receive about $80000 in checks. I tried to remain in high spirits as this was my very first purchase of a brand new vehicle for myself. Jose remained professional and courteous throughout even though my attitude was slipping. Here's the kicker - it's been over a week since I took delivery of the Silverado, no one, not a soul from Simi Valley Chevrolet has called to congratulate me or see how things are going ‐ Gabe, as my salesman that's your responsibility. I did here from Don with the service department, sorry Don not a chance. The only people who congratulated me were individuals from Felix Chevrolet in LA whom I had also been working with. Kudos to you! In closing, my father sold GM vehicles his entire adult life. I remember him leaving the house at all hours of the day and night, 7 days a week, to accommodate a client or close a deal. Needless to say, but I'm very disappointed in how Simi Valley Chevrolet chose to handle this sale, Regardless, I absolutely enjoy my new Silverado, thank you GM. Brian More

Bought my new 2025 Chevy Silverado for it fist oil change. I waited for it to be completed. I was very pleased with the work and the time it took change. I waited for it to be completed. I was very pleased with the work and the time it took More

Not sure what to say,but I wasn't taken care of when I had a warranty issue with my car i bought there. Won't be buying a car from them again had a warranty issue with my car i bought there. Won't be buying a car from them again More

They installed a factory winch and a keypad on my truck. Winch was a big job, but they did not rush and made sure they did the job correctly. Good communication about the job and honesty when things were ge Winch was a big job, but they did not rush and made sure they did the job correctly. Good communication about the job and honesty when things were getting delayed. First time having service here and would go back. More

Great service, great salesman easy financing and I got an amazing new car!! Definitely recommend this dealership!! Ryan was the best! amazing new car!! Definitely recommend this dealership!! Ryan was the best! More

1. Booked appt from an Service Offer sent to me w $20 discount, which was not applied. 2. A carburater cleaning was suggested to me and the final workorder stated I requested the service which zi did no discount, which was not applied. 2. A carburater cleaning was suggested to me and the final workorder stated I requested the service which zi did not. 3. Printers were not working so did not get a printout when finishrd to verify work. I m assuming there is a minimal amount of honesty working with the dealer, but am realizing this us a buyer beware business. Only a $300 lesson More

Everything went as expected and Jessika was great. I did not experience and problems and was car was ready as promised. I did not experience and problems and was car was ready as promised. More

I had a fantastic experience at Simi Valley Chevrolet’s Service Center for my oil change! The team was prompt, professional, and made the process incredibly smooth. My service advisor was friendly, clearly Service Center for my oil change! The team was prompt, professional, and made the process incredibly smooth. My service advisor was friendly, clearly explained the service details, and ensured everything was done efficiently with transparent pricing. The facility was clean, and the wait time was minimal. They even performed a quick multi-point inspection to confirm my vehicle was in great condition. Simi Valley Chevrolet’s Service Center provided top-notch care and exceptional customer service—definitely a five-star experience! More