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Simi Valley Chevrolet

Simi Valley, CA

4.5
307 Reviews

1001 Cochran St

Simi Valley, CA

93065

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Showing 307 reviews

September 08, 2025

Don at service desk is terrific. And has customer satisfaction as a priority . I would recommend him to anyone More

by lbarrick05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Sep 13, 2025 -

Simi Valley Chevrolet responded

Thank you for your wonderful feedback! We’re delighted to hear that Don provided terrific service and made your satisfaction his top priority. We’ll be sure to share your kind words with him. We truly appreciate your recommendation and look forward to serving you again in the future! — Anthony Christmas General Manager Simi Valley Chevrolet

September 06, 2025

Felt very comfortable during my visit looking for a new vehicle. The sales person (Gabe) was very helpful and friendly from start to end. More

by greg.defreest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Christmas
Sep 13, 2025 -

Simi Valley Chevrolet responded

Thank you for sharing your experience! We’re so glad to hear that Gabe made you feel comfortable and provided helpful, friendly service from start to finish. That’s exactly the kind of car-buying experience we strive to provide. We truly appreciate your support and look forward to helping you again in the future! — Anthony Christmas General Manager Simi Valley Chevrolet

September 05, 2025

They are very efficient and resourceful for their customers. This was my first experience with them and I had to drop my car off but they offer a shuttle service and took me to work! I will be back More

by lusty_47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Sep 13, 2025 -

Simi Valley Chevrolet responded

Thank you for sharing your first experience with us! We’re thrilled to hear that our team made things efficient and convenient, and that the shuttle service helped you get to work without any stress. We truly appreciate your trust and look forward to welcoming you back for future visits! — Anthony Christmas General Manager Simi Valley Chevrolet

September 04, 2025

I was very disappointed in the manner in which the. Deal for the car was presented to me. I felt like they were intentionally trying to confuse me on the price. I felt like the entire presentation on t More

by atomicfuel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember his name
Sep 05, 2025 -

Simi Valley Chevrolet responded

I’m very sorry to hear about your experience and the frustration it caused. Buying a vehicle should always feel straightforward and transparent, and I regret that you felt misled or pressured during the deal presentation. That is not the standard we expect from our sales team. While I understand and respect your decision to purchase elsewhere, I do want to apologize that we did not earn your trust when you gave us the opportunity. Your feedback is important and will be addressed directly with my staff so we can ensure our pricing process is clear, honest, and respectful for every customer. I’d welcome the chance to personally speak with you if you’re open to it. Please feel free to reach me directly at 915-841-8349 or achristmas@simivalleychevrolet.com . Thank you for bringing this to my attention — your comments will help us improve. — Anthony Christmas General Manager Simi Valley Chevrolet

September 03, 2025

your service is great and your employees well informed and friendly.your coffee is good but i miss the doughnuts! More

by stormyjoe37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don bevington
Sep 05, 2025 -

Simi Valley Chevrolet responded

Thank you for the kind words! We’re glad to hear you’ve enjoyed our service, friendly team, and even the coffee. We’ll have to take your feedback on the doughnuts into consideration — we know how much the little things can brighten a visit! We truly appreciate your support and look forward to seeing you again soon. — Anthony Christmas General Manager Simi Valley Chevrolet

September 03, 2025

Car was in for service and nothing was done about the noise. I was told to come back the next wed. I took it to vvalencia Chevy on Saturday and they found the AC had a LEAK which was causing the noise an More

by SHANNONSANCHEZ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don-service advisor and David -service manager, Anthony Christmas
Sep 03, 2025 -

Simi Valley Chevrolet responded

We’re very sorry to hear about your recent service experience and the frustration it caused. We always want our customers to feel confident that their concerns are being taken seriously, and I regret that you left feeling otherwise. Our service department was fully booked until the following Wednesday, which limited our ability to perform a complete inspection during your visit. Unfortunately, that meant we did not get the full opportunity to diagnose the noise at that time. I understand how frustrating it must have been to then discover the issue and have it resolved elsewhere so quickly. Please know that Don, David, and the rest of our team care deeply about helping our customers, and while we clearly fell short here, we want to make this right. I would appreciate the opportunity to personally review your paperwork and experience so we can address this properly and prevent similar situations in the future. You can reach me directly at 915-841-8349 or achristmas@simivalleychevrolet.com . Thank you for bringing this to my attention — your feedback is important and will help us improve. — Anthony Christmas General Manager Simi Valley Chevrolet

September 03, 2025

Excellent and very helpful. Knew what he was doing I recommend Gabe to others looking to buy a car More

by lgnsdad
Recommend Dealer
Yes
Employees Worked With
Gave
Sep 05, 2025 -

Simi Valley Chevrolet responded

Thank you for your kind words and recommendation! We’re thrilled to hear that Gabe provided you with excellent and knowledgeable service. He’s a great part of our team, and we’ll be sure to share your feedback with him. We truly appreciate your support and look forward to helping you again in the future. — Anthony Christmas General Manager Simi Valley Chevrolet

September 03, 2025

I wish that I had read the Yelp reviews before going to this dealership. I would have chosen to go somewhere else to purchase our vehicle. We signed the contract late on Friday evening. We wanted to More

by geoffsavage1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Christmas
Sep 03, 2025 -

Simi Valley Chevrolet responded

Response from the Owner: We truly value the trust you and your family have placed in us by purchasing multiple vehicles here, and we’re very sorry to hear about your recent experience. This is not the level of service we strive to provide, especially for our returning customers. Your concerns about the financing process and the way your follow-up calls were handled are very serious to us. Clear communication, respect, and follow-through should always be a priority, and it’s disappointing to hear that we fell short in this situation. I’d appreciate the opportunity to speak with you directly so we can better understand what happened and work toward a resolution. Please reach out to me at 915-841-8349 or by email at achristmas@simivalleychevrolet.com so I can personally assist you. We want to regain your trust and ensure you feel heard and respected. Thank you for bringing this to our attention. — Anthony Christmas General Manager Simi Valley Chevrolet

September 02, 2025

Great experience, The service representative Jessica was fabulous, helpful, and explaining things very well. She is the only reason I returned to the dealership for service my previous encounter with servic More

by Gerald.peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that Jessica provided you with the level of service and care you deserve. She is a valued member of our team, and your recognition of her efforts means a lot. I’m also sorry to hear that your previous experience with our service department did not meet expectations. You are absolutely right — there is plenty of competition in the marketplace, and it’s our responsibility to deliver consistently excellent service every time you visit. Please know that we are addressing these concerns so every customer receives the same high standard of care that Jessica provided. We truly appreciate you giving us another chance and look forward to serving you again in the future. — Anthony Christmas General Manager Simi Valley Chevrolet

September 02, 2025

Simi Valley Chevrolet dealership has great customer service. We appreciate all the time and effort plus patience it took to purchase our new vehicle. Ryan and Jessica was the best… More

by FranktDaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Christmas
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Ryan and Jessica made your vehicle purchase such a positive experience. Buying a new vehicle should feel exciting, and it’s great to know their patience, effort, and customer service stood out to you. We truly appreciate you choosing Simi Valley Chevrolet and look forward to being here for all your automotive needs in the future. Enjoy your new vehicle! — Anthony Christmas General Manager Simi Valley Chevrolet