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Simi Valley Chevrolet

Simi Valley, CA

4.5
307 Reviews

1001 Cochran St

Simi Valley, CA

93065

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Showing 307 reviews

September 02, 2025

Although I’ve used this dealer for a couple of decades, I would not currently recommend it due to the customer service. Most of the service desk has zero personality and you’re left feeling like you’re impos More

by billwhite.simi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Christmas
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you for sharing your feedback and for being a loyal customer of ours for so many years. It’s very disappointing to hear about your recent experiences, especially considering the trust and history you’ve had with our dealership. The comment you described at the service desk is completely unacceptable, and I sincerely apologize that you were made to feel disrespected. Our goal is for every customer to feel valued and welcomed, never like an imposition. Clearly, we fell short here, and I take your concerns very seriously. I’d like the opportunity to personally look into this and ensure corrective steps are taken so this does not happen again. Please feel free to reach me directly at 915-841-8349 or achristmas@simivalleychevrolet.com so we can discuss this further. Your feedback is important, and I’d like the chance to regain your confidence in us. — Anthony Christmas General Manager Simi Valley Chevrolet

September 02, 2025

Always excellent service and Don is very helpful and knowledgeable. Friendly staff and clean facility. More

by tdoregios
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you for your kind words! We’re glad to hear that Don and our team continue to provide you with excellent service. We take pride in having a knowledgeable, friendly staff and a clean, welcoming facility, so it’s wonderful to know that stood out to you. We truly appreciate your loyalty and look forward to serving you again in the future! — Anthony Christmas General Manager Simi Valley Chevrolet

September 01, 2025

Jonathan was great! !! Excellent service! This was the easiest and the quickest service that I’ve had at any dealership Simi Chevrolet is the best! More

by rudymazzella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Christmas
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you for the kind words! We’re so glad to hear Jonathan provided you with excellent service and that your visit was quick and easy. That’s exactly the experience we strive to deliver for every customer. We truly appreciate your support and are proud to know you consider Simi Valley Chevrolet the best! We look forward to serving you again. — Anthony Christmas General Manager Simi Valley Chevrolet

September 01, 2025

Perfect service. Great staff, friendly and helpful. Could not have asked for a better experience More

by jonathanrsavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Christmas
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you for sharing such positive feedback! We’re thrilled to hear that you had a perfect experience with our friendly and helpful staff. Providing great service is always our top priority, and it’s wonderful to know we delivered that for you. We truly appreciate your support and look forward to serving you again in the future! — Anthony Christmas General Manager Simi Valley Chevrolet

August 30, 2025

Jonathan was friendly, helpful, knowledgeable, and efficient. Great experience with Simi Valley Chevrolet and we're very appreciative! More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you so much for your kind words! We’re delighted to hear that Jonathan made your experience friendly, helpful, and efficient. He’s a great part of our team, and we’ll be sure to share your appreciation with him. We truly value your support and are so glad you had a great experience with us at Simi Valley Chevrolet. We look forward to serving you again in the future! — Anthony Christmas General Manager Simi Valley Chevrolet

August 29, 2025

Working with them always great People there are very helpful and try to help as much as you can More

by MKTX05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Christmas
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you for your kind words! We’re so glad to hear that our team continues to be helpful and that you always have a great experience working with us. Providing support and care for our customers is what we’re all about. We truly appreciate your loyalty and look forward to assisting you again in the future! — Anthony Christmas General Manager Simi Valley Chevrolet

August 28, 2025

Simi Valley Chevrolet is the best. We leased our Equinox here and very happy with the car and service we got from there employees. More

by Chris B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Powell, Anthony Christmas
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying your Equinox and that our team made your leasing experience a great one. Knowing you’re happy with both the car and the service means a lot to us. We truly appreciate you choosing Simi Valley Chevrolet and look forward to being here for all your future automotive needs. Enjoy your new ride! — Anthony Christmas General Manager Simi Valley Chevrolet

August 27, 2025

I feel that the entire experience was very poor. I went to the store with high credit, a tax credit, and several discounts and I felt left the store because nothing was explained to my liking and I More

by atomicfuel22
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Anthony Christmas
Sep 03, 2025 -

Simi Valley Chevrolet responded

We’re very sorry to hear that you left feeling this way, as our goal is always to provide clear information and a positive experience for every customer. I personally assisted you during your visit, bringing out the MSRP sticker to explain both vehicle stickers in detail. We then walked outside together so I could show you the differences between the two models in person. After my explanation, you mentioned that you completely understood and asked for a few minutes to discuss with your father. When you returned, you decided to leave, calling us liars, though you would not share what specifically we had lied about or where you felt the discrepancy was. We respect your decision to purchase elsewhere, but I do want to clarify that transparency and professionalism are our priorities, and we take pride in making sure customers leave with accurate information. I regret that we weren’t able to earn your business on this occasion, but I do wish you the very best with your new vehicle and appreciate your feedback as it helps us continue to improve. — Anthony Christmas General Manager Simi Valley Chevrolet

August 26, 2025

Simi Chevrolet is always our number one choice for Service on our Chevy truck and Bolt. They are pleasant, efficient, and always finish the work quickly and correctly. Other dealerships in the local a More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you for making us your number one choice for service! We’re so glad to hear that our team continues to provide pleasant, efficient, and accurate service for both your Chevy truck and Bolt. Electric vehicles require specialized care, and it’s great to know our capabilities and customer service exceeded your expectations. We truly appreciate your loyalty and look forward to keeping your vehicles running smoothly for years to come. — Anthony Christmas General Manager Simi Valley Chevrolet

August 26, 2025

It was a fast smooth process no issues Ryan made it quick and stress-free so did Jonathan in finance would definitely buy another car from Simi Valley Chevrolet More

by maggotcorps876543210
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you for your wonderful feedback! We’re so glad to hear that Ryan and Jonathan made your car-buying experience quick, smooth, and stress-free. That’s exactly the type of service we strive to deliver. We truly appreciate your business and look forward to helping you again when you’re ready for your next vehicle! — Anthony Christmas General Manager Simi Valley Chevrolet

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