Simi Valley Chevrolet - Service Center
Simi Valley, CA
86 Reviews of Simi Valley Chevrolet - Service Center
Great experience. It was easy to schedule an appointment within a day. The service itself was completed in a timely manner, and Jessika pointed out one optional extra It was easy to schedule an appointment within a day. The service itself was completed in a timely manner, and Jessika pointed out one optional extra without trying to upsell everything else. Great overall experience and will be returning for future services. More
The entire service team at Simi Valley Chevrolet is absolutely amazing. They are honest and reliable. I highly recommend them to anyone. absolutely amazing. They are honest and reliable. I highly recommend them to anyone. More
The service at Simi Chevy is outstanding doing business with them was truly a pleasure I have told all my friends about them with them was truly a pleasure I have told all my friends about them More
I bought my son’s truck at Simi Chevy plus some accessories and have had the oil change service once, and everyone has always been very, very helpful and nice. I would have given a five-star ra accessories and have had the oil change service once, and everyone has always been very, very helpful and nice. I would have given a five-star rating, but this time, with the oil change service, one of the service techs did not tighten 5 out of the 6 lug nuts on the rear passenger wheel, so needless to say I was livid, mainly based on the fear of what could’ve happened while my 17-year-old son was driving the truck. But all’s well that ends well. The service guy apologized like crazy when he had to come out where the truck was to tighten the lug nuts, and so did the “big boss.” And Keri from Tire Man is fixing the damaged rim (on the dealer’s dime). I realize that mistakes happen, and yes, this could’ve been catastrophic, but hopefully they’ll use it as a training story to make sure it never happens again. More
Prompt and professional service done correctly the first time! I have been going her for over a decade now. time! I have been going her for over a decade now. More
I love Simi Chevrolet! I bought my car there six years ago. It was a fun experience. I live my car and have been through xxxx and back with my car. It was stolen 1 year ag I bought my car there six years ago. It was a fun experience. I live my car and have been through xxxx and back with my car. It was stolen 1 year ago from my driveway. I got her backlooking great but everything one could damage in a street takeover needed help. They worked with my insurance company and I got her back better than new. The service department is fantastic. Jessika is a really terrific service writer and is also a very kind friend. After the theft they recommended an anti theft device . Well a few days back my car was broken into, but those xxxxxxxx couldn't start the car.... because of the help and understanding of the service department I still have my car. One for the good guys! I can't say enough ,as you can tell from the verbose review about Simi Chevy. Many of my friends with chevys go to Jessika... she and the rest of her teammates are top shelf. They will be taking care of my broken window next week... More
Oil change typically comes with fluid check, fluid top offs and some inspection report. This was a synthetic oil change which was 100% more expensive than a regular oil change. Still the technician did no offs and some inspection report. This was a synthetic oil change which was 100% more expensive than a regular oil change. Still the technician did not check any fluids, provided no reports of fluids nor reports of any other inspection. How did we know? The entire washer fluid was empty- bone dry. Pathetic!! Will not go at this location again! More
Service was great again. I appreciate the courtesy and professionalism. I will see you there again soon. Thanks I appreciate the courtesy and professionalism. I will see you there again soon. Thanks More
Service advisors Jon and Don are outstanding representatives of Simi Valley Chevrolet. Needed service items are explained and prioritized. Thanks to Simi Valley service I have confidence in my S representatives of Simi Valley Chevrolet. Needed service items are explained and prioritized. Thanks to Simi Valley service I have confidence in my Suburban and expect many more years of use. Thank you More
Folks at the help desk are not very friendly or helpful at all. Only reason I came was because it’s the closest to my home but I will absolutely make the drive further away to go to the Chevy dealer in the at all. Only reason I came was because it’s the closest to my home but I will absolutely make the drive further away to go to the Chevy dealer in the valley. More