Simi Valley Chevrolet - Service Center

So far I’ve received great customer service. .that will keep me coming back. Haven’t had any major issues with my car, oil changes so far is all I’ve had to do, and the appointments are wide open .that will keep me coming back. Haven’t had any major issues with my car, oil changes so far is all I’ve had to do, and the appointments are wide open. No reason to look anywhere else for my car maintenance..thx More

Jonathon was very helpful and professional and let me know that I need to get brakes soon know that I need to get brakes soon More

The service was good and the people were friendly. Would have like to see a more detailed inspection sheet for what was done. Would have like to see a more detailed inspection sheet for what was done. More

In and out fairly quick. Was able to book for the same week over the phone Was able to book for the same week over the phone More

It’s always a pleasure to have my work done at this dealership their top notch first class best all around. dealership their top notch first class best all around. More

The service writers are always very helpful and getting an appointment is very easy to do an appointment is very easy to do More

Good when available to talk to a staff member. After calling a few days, I was able to schedule with ease. After calling a few days, I was able to schedule with ease. More

Avoid This Dealership service department – Dishonest and Unprofessional If you’re thinking about bringing your car here for service, think again. I brought in my 3-week-old vehicle because the A/C sto Unprofessional If you’re thinking about bringing your car here for service, think again. I brought in my 3-week-old vehicle because the A/C stopped working. I was told it was a “rodent issue” and not covered under warranty—without any real inspection. They immediately quoted $800 just to diagnose it, plus full cost of parts and labor. I was also told to file a claim with my insurance. When I asked how they knew it was rodent damage, I was met with a bad attitude and vague answers. Eventually, the advisor admitted they hadn’t really looked at the car—just glanced under the hood and saw “rat droppings.” That was the entire basis for their $800 claim. I declined the service and decided to pick up my car. When I arrived, I was again treated poorly, with more attitude and zero professionalism. I took the car to a different GM dealer, who fully diagnosed the issue. Turns out it was a faulty A/C compressor—covered under warranty. No signs of rodent damage whatsoever. This service department tried to scam me out of $800 for something they didn’t even investigate properly. When questioned, they got defensive and rude. Save yourself the trouble and take your vehicle to any other GM dealer. This place is dishonest, disrespectful, and not worthy of your business More

Jessica had me in and out quickly and made sure repair was handled correctly. I didn’t even get out of my car and she met me in the drive thru! Called when repair was complete and again out in 5 min or was handled correctly. I didn’t even get out of my car and she met me in the drive thru! Called when repair was complete and again out in 5 min or less. Further few service writers are as knowledgeable and really know cars!!! More

Excellent service and great personnel. I was very happy and I will recommend to my friends I was very happy and I will recommend to my friends More