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Simmons Rockwell Subaru

Elmira , NY

4.8
66 Reviews
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784 County Rt 64

Elmira , NY

14903

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Showing 20 service reviews

November 11, 2025

Very satisfied with the service I received. All estimates were accurate and the work was completed in a timely manner. More

by Mark C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Russell
October 07, 2025

The current service advisor Colin is reliable, friendly and accommodating. The service area is clean, well equipped and easy to access, plus each technician is thorough. Also the new More

by notkenny19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
June 25, 2025

I always have great service and competent help for any problem with my Subaru at Simmons Rockwell Dealership. More

by mtmpitt2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Collin and all others in the Subaru service department.
April 08, 2025

I purchased my third and first new outback at this dealership because of the service on my prior Outback. If my car needs to stay overnight I am given a loaner. The service people explain everything a More

by Carlos Romanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tremayne Harer
December 31, 2024

They did a wonderful great job for us. They were very professional, very pleasant and helpful to deal with. Excellent experience for us. Tires on our vehicle. More

by "Cathy"
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Russell
December 23, 2024

They exceeded my expectations as my vehicle was completed early. They had got the work done ahead of a major snow storm. More

by Larry's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tremayne Harer
July 02, 2024

The reason I purchased my new Subaru with Simmons Rockwell was because of the excellent service I received on my 2014 used Outback. More

by Carlos Romanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tremayne Harer
July 02, 2024

Took my car in for repair. Employees very friendly and helpful. The waiting area was very clean, pleasant and offered drinks and snacks. More

by bongeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tremayne Harer
February 20, 2024

I have been dealing with this dealership for the last 10 years. I am very pleased with all the services that I have used. I wouldn't consider going any where else for purchasing or for service. More

by jstanton328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tremayne Harer
February 13, 2024

My husband felt he was being ripped off, if you want to know more, call More

by edeats
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tremayne Harer
Feb 13, 2024 -

Simmons Rockwell Subaru responded

We are sorry to hear that you feel your experience wasn't great and would like to learn more. If you could please contact General Manager Billy Keels at (607) 796-5555 Ext. 2130 or billykeels@simmons-rockwell.com at your earliest convenience. Thank you Simmons-Rockwell Subaru

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