THE WORST PLACE TO BUY A TRUCK!!!!!!!!
We went in to buy a truck on September 17, 2016, we looked online for a used 2015 GMC, was not all that in person, the internet did not say it was a 4
We went in to buy a truck on September 17, 2016, we looked online for a used 2015 GMC, was not all that in person, the internet did not say it was a 4 by 4, so the salesman Erick La Blanc came out and said we have another truck what you want, a GMC v8 5.3 L engine truck. We test drives the truck and everything, I tell the guy like 3times are you sure it is a v8 engine, he said yes. Test drive it, very nice truck. We decided to take it, it took like 6hours waiting, to make a long story short, Carlos gave us a great comfortable monthly payment, then I go and get the onstar ready, putting in my Bluetooth, then Erick tells me I'm sorry, by the way this truck is a v6, my whole demeanor changed. The whole time I was not buying what they told me I was buying.To add insult to injury, the manager, Douglas Dolphus was an xxxxxxx. No empathy, customer service, no respect, and definitely no sympathy for what happened to us. He completely blamed us for buying the truck, and when it was his workers that didn't know nothing. He had a bad attitude,rude, arrogant, and was just an xxxxxxx . The WORST PLACE TO BUY A TRUCK!!! Erick La Blanc is a nice guy, but does NOT know his trucks, he wanted to make a sale, and lied to us from the beginning, BAD SERVICE!!! Carlos is a nice guy, would help you get a good deal, and Douglas DOlphus is a HORRIBLE manager. All these guys need to learn how to do business, definitely learn their trucks and Douglas needs someone else sitting in his managers place, because he absolutely SUCKS!!