Simpson Chevrolet of Garden Grove - Service Center

I had a very disappointing experience at this dealership. The cashier was extremely rude and unprofessional. Instead of helping, they argued with me and made the whole process stressful and unpleasant. A cas The cashier was extremely rude and unprofessional. Instead of helping, they argued with me and made the whole process stressful and unpleasant. A cashier should represent the dealership with respect and courtesy, but what I experienced was the complete opposite. If this is the level of customer service they provide, I would not recommend doing business. More

My car had trash all in it and I know for sure it was not my trash. Tape, clear bags, gum wrappers, water/liquid marks. It was frustrating because Chevy had my car for 3 months and it came back dirty as heck my trash. Tape, clear bags, gum wrappers, water/liquid marks. It was frustrating because Chevy had my car for 3 months and it came back dirty as heck inside. More

Fast Reliable Professional service Qualified Service Provider Excellent and experienced service representative Trustworthy and Knowledgeable Provider Excellent and experienced service representative Trustworthy and Knowledgeable More

Always a pleasure to bring my car to Simpson Chevy, Garden Grove. I'm always treated in a friendly manner, greeted courteously and always listened to when I explain what I need...during my call to set Garden Grove. I'm always treated in a friendly manner, greeted courteously and always listened to when I explain what I need...during my call to set up my appointment as well as during my discussion with service department employees, especially Luis Mejia. Excellent operation. More

Jose was very friendly and welcoming. He is great in the sales customer service department. He is great in the sales customer service department. More

I wanted to take a moment to express my appreciation for the outstanding service I received during my recent visit. From the moment I arrived, everything was handled professionally, efficiently, and with gr the outstanding service I received during my recent visit. From the moment I arrived, everything was handled professionally, efficiently, and with great attention to detail. Luis Alberto Mejia Jr thank you for keeping me informed throughout the process and ensuring everything went smoothly. Your clear communication and helpful attitude made a big difference in my experience. The entire team was courteous and accommodating, and I truly felt like a valued customer. It’s refreshing to receive this level of care and service, and I wanted to make sure it didn’t go unrecognized. I’m happy to give a 5-star rating for the service provided and you know I'm not going to any other dealership won’t hesitate to return or recommend your dealership to others. More

Very good customer Service From all the team members. Definitely will buy again from them Definitely will buy again from them More

They did a great job. Took care of me like pro’s. Thank you Simpson. Took care of me like pro’s. Thank you Simpson. More

The service here is sucks! They never call to give updates about your vehicle, I was calling them and they still wouldn’t help they just leave me on hold and say “we’ll call yo They never call to give updates about your vehicle, I was calling them and they still wouldn’t help they just leave me on hold and say “we’ll call you back” they never call back!! More

There customer service is subpar…I just don’t think they care about there customers .i had to do everything from contacting them they only contacted me back when I called them and it was through text.,,. care about there customers .i had to do everything from contacting them they only contacted me back when I called them and it was through text.,,. More