Simpson Chevrolet of Garden Grove - Service Center

Jose Guerrero. Helped me out and took care of all my issues.He is a great customer service representative. I Really love working with him. They took care of everyth Helped me out and took care of all my issues.He is a great customer service representative. I Really love working with him. They took care of everything and got the job done.Thank you jose guerrero and simpson chevrolet More

They spent all the gas in my truck and it still the problem on it problem on it More

José Was great from beginning to end! Will definitely come back for all service needs. Will definitely come back for all service needs. More

Paid for front two wheel alignment not sure it was completed along with complimentary oil change because gauge still displays engine oil change soon. Last time they sent me video footage of services p completed along with complimentary oil change because gauge still displays engine oil change soon. Last time they sent me video footage of services provided this time nothing. SMH what’s going on here? More

Luis Mejia always makes my experience fantastic! I waited at Simpson for my car. I love the free coffee and individual office to work! Bring back the free donuts! :-) I waited at Simpson for my car. I love the free coffee and individual office to work! Bring back the free donuts! :-) More

Nothing to say at this point I will later time and then I will write another review I will write another review More

I kept getting the run around, lack of communication with people handling my vehicle. I had to take additional time off work as appointment time I was given was not accurate. I also spent 10-15 minutes sta people handling my vehicle. I had to take additional time off work as appointment time I was given was not accurate. I also spent 10-15 minutes standing around waiting for someone to at least acknowledge me, not even a “hello we’ll be with you in a bit”. I had to track down a manager in the showroom myself to get answers. The work completed on my vehicle was subpar at best. I ended up having to take time off work again and take the vehicle myself to the outside vendor used to have the problem fixed. No one bothered to check the work when the vehicle was delivered. I’ve purchased 3 vehicles at your dealership, but this experience was absurd. More

Great service. My first time for service since the day I purchased my Suburban. So far it’s been a good experience. My first time for service since the day I purchased my Suburban. So far it’s been a good experience. More

I take all my cars to this dealership. They never disappoint. Their customer service is above board, and I will continue to take all my cars there. They never disappoint. Their customer service is above board, and I will continue to take all my cars there. More

I purchased my car here instead of a dealership much closer to my house because Simpson of Garden Grove was willing to work with me to get the car I really wanted. Had to wait for the factory order, but closer to my house because Simpson of Garden Grove was willing to work with me to get the car I really wanted. Had to wait for the factory order, but it was worth it. Have been going back to this same dealer for service every time. No regrets. Good, friendly and courteous service from all I've dealt with over the years. More