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Simpson Chevrolet of Garden Grove - Service Center

Garden Grove, CA

4.4
628 Reviews

628 Reviews of Simpson Chevrolet of Garden Grove - Service Center

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April 30, 2025

Jose Guerrero. Helped me out and took care of all my issues.He is a great customer service representative. I Really love working with him. They took care of everyth More

by JOSEPCRUZJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Guerrero
April 30, 2025

They spent all the gas in my truck and it still the problem on it More

by avazquezjulissa34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Menge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

José Was great from beginning to end! Will definitely come back for all service needs. More

by soniafer2574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José
April 27, 2025

Paid for front two wheel alignment not sure it was completed along with complimentary oil change because gauge still displays engine oil change soon. Last time they sent me video footage of services p More

by wtaaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William
April 26, 2025

Luis Mejia always makes my experience fantastic! I waited at Simpson for my car. I love the free coffee and individual office to work! Bring back the free donuts! :-) More

by Gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mejia
April 26, 2025

Nothing to say at this point I will later time and then I will write another review More

by DEANNALARA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William
April 25, 2025

I kept getting the run around, lack of communication with people handling my vehicle. I had to take additional time off work as appointment time I was given was not accurate. I also spent 10-15 minutes sta More

by j_cortez_96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kalolo Toafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Great service. My first time for service since the day I purchased my Suburban. So far it’s been a good experience. More

by salgado.eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
April 24, 2025

I take all my cars to this dealership. They never disappoint. Their customer service is above board, and I will continue to take all my cars there. More

by AMY.R.FRYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

I purchased my car here instead of a dealership much closer to my house because Simpson of Garden Grove was willing to work with me to get the car I really wanted. Had to wait for the factory order, but More

by maartenl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mejia
1
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