Simpson Chevrolet of Garden Grove - Service Center

My Service Advisor was great, Jose Guerrero was very professional and knowledgeable. He is number 1 when it comes to customer service... professional and knowledgeable. He is number 1 when it comes to customer service... More

Simpson Chevrolet's Service Dept. is top notch... It's always a good experience. Thanks, Luis is top notch... It's always a good experience. Thanks, Luis More

José was very helpful and polite. Answered all my questions and explain it all to me. Will definitely recommend Answered all my questions and explain it all to me. Will definitely recommend More

Not a good one. You said that i needed brakes and rotors but i didn't. I ask if they checked the rotors because i replaced them 6000 miles ago. They came back saying You said that i needed brakes and rotors but i didn't. I ask if they checked the rotors because i replaced them 6000 miles ago. They came back saying it was a mistake? REALLY. Also i only had a sensor and oil cooler replaced and they took my CTS V for a joy ride. They put 12 miles on the car and Im sure it wasn't easy miles. That is not cool at all. I called my service guy and he said he would look into it. More

German is the best. He always responds to my inquiries in a timely manner, is professional and well versed in everything GM!! As a limousine company owner, I only trus He always responds to my inquiries in a timely manner, is professional and well versed in everything GM!! As a limousine company owner, I only trust German with service and repairs of my fleet. More

I believe in good customer service and that's exactly what I got. Still need to get the smog certification though because you don't have that at this dealership. what I got. Still need to get the smog certification though because you don't have that at this dealership. More

Excellent it was fast and very professional polite service employee and informational I will comeback service employee and informational I will comeback More

I had a fantastic experience with my service advisor, Jose Guerrero. He was incredibly helpful in walking me through the maintenance my car needed and ensured everything was taken care of efficiently. Jo Jose Guerrero. He was incredibly helpful in walking me through the maintenance my car needed and ensured everything was taken care of efficiently. Jose also went the extra mile by arranging an Uber for me so I wouldn’t have to wait at the dealership during the service. He was professional, attentive, and a pleasure to work with. I highly recommend Jose to anyone looking for outstanding service. More

I was very pleased with the cost and speed of my service! I was happy to get this done in only a few hours and that all the parts were in shop. I was happy to get this done in only a few hours and that all the parts were in shop. More

Jose, thank you for assisting me, thank you because you did a great job helping me a nd assisting me. did a great job helping me a nd assisting me. More