Simpson Chevrolet of Garden Grove - Service Center
Garden Grove, CA
628 Reviews of Simpson Chevrolet of Garden Grove - Service Center
These guys are the best! The staff is amazing. From Amber, Manual, Seth, Luis and the whole team! Most importantly, I always ask for Jose. He is the best!!! He always does ev The staff is amazing. From Amber, Manual, Seth, Luis and the whole team! Most importantly, I always ask for Jose. He is the best!!! He always does everything he can to help make it the best experience ever. Nicest guy, exceptional in everyway! (Along with their whole team) I cannot say enough good stuff about him. Years of outstanding service and dedication. Thank you to the whole team! More
Can't get the right part for my brand new truck which shouldn't have an issue to begin with being 1 month old. 2 trips to dealership with total of 6 days without the truck and still not fixed which will shouldn't have an issue to begin with being 1 month old. 2 trips to dealership with total of 6 days without the truck and still not fixed which will be a 3rd trip. The part is on backorder which who knows how long that's gonna take. More
Very friendly. Great customer service. Didn’t take to long to get in and get out. Great customer service. Didn’t take to long to get in and get out. More
Dominic was extremely helpful and fully explained everything that was needed and the service that was handled there. They were also very quick and reliable. everything that was needed and the service that was handled there. They were also very quick and reliable. More
My service advisor provides excellent customer service. The entire experience with the service advisor team is great, from the porters that bring you your cat too. The parts department provided excelle The entire experience with the service advisor team is great, from the porters that bring you your cat too. The parts department provided excellent customer service. More
Great customer service. I had a great experience with the service department. I live in riverside and drive all the way out to garden grove for service. I had a great experience with the service department. I live in riverside and drive all the way out to garden grove for service. More
Took them 1 and half weeks to contact me regarding my check engine light. This was after I called them three times and a personal visit to get them to call me about my car. Finally got my car back and tw check engine light. This was after I called them three times and a personal visit to get them to call me about my car. Finally got my car back and two areas were damaged on the body of my car to include three dents near the hood where they were working on my car's engine bay and one damaged rear fender molding. I have three Chevrolets and wanted to develop a future relationship with them. That will not happen now. I will never ever take a car back to the service dept. there again. More