Simpson Chevrolet of Garden Grove - Service Center
Garden Grove, CA
657 Reviews of Simpson Chevrolet of Garden Grove - Service Center
In service 3 times 2 month old $80k vehicle for a bad rear camera then its not the camera now its a wire harness. They call me to schedule to come in cause they have the part. I get there they still dont rear camera then its not the camera now its a wire harness. They call me to schedule to come in cause they have the part. I get there they still dont have the part. Complete waste of my time. Nobody knows whats going on around there. I truly feel they don't give a xxxx about there customers. Have not even offered any compensation for wasting my time and money. Complete run around, absolutely rediculous, what a joke! More
Took my Blazer in for it's usual oil change and got a couple other things done. Had the pleasure of working with Luis again. Always makes sure everything is taken care of. couple other things done. Had the pleasure of working with Luis again. Always makes sure everything is taken care of. More
I am happy with the services all the way. The customer service representative was very helpful when explaining the detail services for my car. The customer service representative was very helpful when explaining the detail services for my car. More
German and everything at Simpson Chevrolet is very friendly and helpful. I’ve purchased my vehicles from here and although I live in the IE, I still make the trip to Simpson due to the fantastic custo friendly and helpful. I’ve purchased my vehicles from here and although I live in the IE, I still make the trip to Simpson due to the fantastic customer experience. More
Jose is awesome! Great energy, always greets me with a smile and is happy to help. The service on my suburban is done quickly and efficiently. Great energy, always greets me with a smile and is happy to help. The service on my suburban is done quickly and efficiently. More
Everything went well, even earlier than planned, because the repair facility fixed my left rear turn signal socket without even writing me a ticket for it. The gentleman at the counter listened to my descri the repair facility fixed my left rear turn signal socket without even writing me a ticket for it. The gentleman at the counter listened to my description of the issue and went out to look at it, checked a few things with my assistance; the bulb socket contact had become compressed so he bent the lead on the bulb, plugged it in and it still works! More
Very smooth process when coming into this dealership I got no complaints what so ever got no complaints what so ever More
This dealership never disappoints. I’m always helped by knowledgeable, friendly, and helpful service advisors. This time was no different, I was assisted by Dominicc Preston who went a I’m always helped by knowledgeable, friendly, and helpful service advisors. This time was no different, I was assisted by Dominicc Preston who went above and beyond. He answered all of my questions thoroughly and in a way for me to understand since I know little about cars. All of my future service appointments will continue to be fulfilled at this dealership! More