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Simpson Chevrolet of Garden Grove - Service Center

Garden Grove, CA

4.4
657 Reviews

657 Reviews of Simpson Chevrolet of Garden Grove - Service Center

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January 24, 2025

My service advisor provides excellent customer service. The entire experience with the service advisor team is great, from the porters that bring you your cat too. The parts department provided excelle More

by PLEWIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Alberto Mejia Jr
January 23, 2025

Great customer service. I had a great experience with the service department. I live in riverside and drive all the way out to garden grove for service. More

by THOMAS.SPURGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Took them 1 and half weeks to contact me regarding my check engine light. This was after I called them three times and a personal visit to get them to call me about my car. Finally got my car back and tw More

by MIKEYGANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis-Service Dept.
January 23, 2025

There was a slight hiccup about pricing on my oil change. But when I had questions, the service director, Mr. Menge, stepped up and made everything right. I really appreciated their willingness to listen to More

by JOEDEVLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Best service we ever had! He communicated everything very well to us. Great customer service. More

by rnjordan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominicc Taishon Preston
January 22, 2025

My experience at Simpson was great. Got right in and was taken care of by Dominic, who explained everything to me and answered any questions that I had. The service was completed in a More

by LINDAROMO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
January 21, 2025

The service was greatCamr in for my first service I was in and out within an hour. More

by THE.JOHNDEACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
January 21, 2025

Service was excellent. Thank you! That is why I bring my Suburban here for repair and service. More

by GAITANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mejia
January 18, 2025

They are alright. I go back and forth with this location. Some good days and some not so good days. More

by FIREANDICE363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Friendly service advisors, they get you in and out as fast as possible, thanks Jose for getting my truck done for me More

by dlandon304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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