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Simpson Chevrolet of Garden Grove - Service Center

Garden Grove, CA

4.4
689 Reviews

689 Reviews of Simpson Chevrolet of Garden Grove - Service Center

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December 28, 2024

Good service, on time and communication is great. Advisor was always giving updates and rental was easy. More

by baron_conrad07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis department center
December 28, 2024

Had a very good experience at this dealer. The service technician took his time to explain the services needed and offered solutions. More

by CARLOS CRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominicc
December 26, 2024

Everything was great and the service and attention was outstanding. Technician did a very nice job. Thank you! More

by javier18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huu Vuong
December 25, 2024

The dealer ship was great really helpful and kept us informed on our car. We did buy a new car from them as well and the sales team was great More

by EMERSONJCJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Neri
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

It was great. I can always trust Fernando my car always feels like new after the service More

by mfpv_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Trejo
December 23, 2024

The best service team around. Fernando and team always make sure I am completely taken care of. I had an emergency situation and Fernando got me in right away and had me back on More

by BRAAAPMX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando, Luis, Gio & Jose
December 22, 2024

I made an appointment and William my service advisor got my truck in and repair made very quickly. I can’t say enough good things about William and the service team at Simpson. More

by rcaplumbing1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Lopez, Pablo Marquez
December 20, 2024

Huu is the best service advisor I’ve ever come across in over 40 years. He takes care of everything, does what he says, work is always completed time and always on budget, More

by richarde07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huu
December 20, 2024

But check other facilities first. I didn’t realize my extended warranty would not cover $300/hr labor rate. My regular dealer is $199/hr and fully covered. I will say work was good an More

by JOHNE77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name but was nice and easy to deal with.
December 18, 2024

Took my car in here for a diagnostics test. Advisors were dismissive and continued to not keep me updated about my car with many excuses lined up as to why. By day 9 of no update, I requested t More

by Kaylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominicc Preston (Advisor)
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