Simpson Chevrolet of Garden Grove - Service Center

I would only recommend because everyone is nice. I will not mention the name but I went in for a diagnostic test and the person who helped me was nice. I told him my car was stopping on my 2022 Chev I will not mention the name but I went in for a diagnostic test and the person who helped me was nice. I told him my car was stopping on my 2022 Chevy. That was the only problem. I haven't had the car long. When the diagnostic came out he stated it was the battery and the rack and pinion. I agreed on the battery given the ems that came on but the other service no because it was 4000. I told them just get me going with the battery and I'll go from there. I decided to get a second and third opinion from a random and trusted mechanic. Both told me that there was nothing wrong with the rack and pinion. They also stated that they test drove, did a diagnostic test, and checked all that was stated on the test I got from Simpson. They said you have a low mileage car that is fairly new and so are the parts. They told me that they could tell I had work on the battery but they didn't find anything. So obviously they were upselling but actually lying to make a buck. Always get a second opinion. Just because it's the dealership doesn't mean they have your best interest. But again I would only recommend because the guys were nice. More

Always great customer service, explains well if anything is needed. They follow up as well. is needed. They follow up as well. More

Professional, good communication , good attitude , sure glad I’m a Chevrolet customer, they treat you good with smiles glad I’m a Chevrolet customer, they treat you good with smiles More

Luis Mejia is my service advisor. He is friendly, knowledgeable, professional and courteous. I have serviced my vehicle for years at Simpsons. I purchased a new car at Simpsons. He is friendly, knowledgeable, professional and courteous. I have serviced my vehicle for years at Simpsons. I purchased a new car at Simpsons. My experience has been great. Thank you to the staff, the cashiers, parts and service and sales. More

The dealer reminds me if maintenance is due, I appreciate that. They even offer Uber if needed. They also came and started taking information as soon as I drove to the service line. The workers are friendly that. They even offer Uber if needed. They also came and started taking information as soon as I drove to the service line. The workers are friendly and helpful More

Truck goes in for service and have always been treated very well !they are above and beyond at simpson chevrolet very well !they are above and beyond at simpson chevrolet More

Great Customer Service at Simpson On Time Delivery Service Department Luis is an amazing service advisor Service Department Luis is an amazing service advisor More

My advisor Jose Ochoa has been been a great advisor. One of the most important things is make sure customers are happy with your service and advisors play a very important role. One of the most important things is make sure customers are happy with your service and advisors play a very important role. More

Great staff and fast on working on my vehicle. Yobani really knows what I need for my vehicle. That's why I keep coming back. Yobani really knows what I need for my vehicle. That's why I keep coming back. More

Pretty simple and easy. Made my appointment on the app. Luis was very helpful with everything I needed. I waited maybe about 40mins for the maintenance to be done. And I was Made my appointment on the app. Luis was very helpful with everything I needed. I waited maybe about 40mins for the maintenance to be done. And I was out of there. 👍🏻 More