Simpson Chevrolet of Garden Grove - Service Center

Overall the experience was excellent. I did contribute to the extra length of time spent at the service department, but with that issue set aside it was excellent. I did contribute to the extra length of time spent at the service department, but with that issue set aside it was excellent. More

Very good service, German helped us and dedicated his time to us. He also explained very well the problem my truck had. time to us. He also explained very well the problem my truck had. More

Great Serve by German, They took really good care of me and my vehicle. Will return soon for service me and my vehicle. Will return soon for service More

The staff at Simpson Chevrolet GG was very helpful and friendly. William was very helpful and informative. friendly. William was very helpful and informative. More

In for six month service of an EV, not much service to do, only inspecting the systems. Inspection and rotating the tires was quick and efficient. do, only inspecting the systems. Inspection and rotating the tires was quick and efficient. More

Luis Mejia is and has been an excellent service manager for me and my Camaro SS! He is always accommodating and truthful. It’s been 7 years already and I love my car! Thank you Luis and Simpson! for me and my Camaro SS! He is always accommodating and truthful. It’s been 7 years already and I love my car! Thank you Luis and Simpson! More

Everyone was very helpful and nice made me feel comfortable and welcomed definitely recommend them comfortable and welcomed definitely recommend them More

When I arrived I was told I was early and that my appointment time was an hour later then I had. I heard my wife make the appointment and the time I had was correct. Some how I was scheduled for a la appointment time was an hour later then I had. I heard my wife make the appointment and the time I had was correct. Some how I was scheduled for a later time. None the less I was happy with the service I received. Although I still had to wait an hour longer than anticipated. More

I wasn’t too pleased after this visit. First, while I was being helped, the service representative took a call in front of me and was rude to the caller. Then tried to explain he was upset First, while I was being helped, the service representative took a call in front of me and was rude to the caller. Then tried to explain he was upset due to co-workers calling in. Next, He informed me that I had points available to use towards my service but when I picked up my truck and went to the cashier, he applied all points towards each service and depleted my points. The problem with that was we discussed using the points towards the additive for the gasoline only. My oil changes are usually covered through the plan I paid for. When I tried to speak to cashier about the points, she couldn’t understand the concept of it and was completely confused. Last, as petty as it may seem, my truck wasn’t washed, if they removed that from services they should have mentioned it. In the past, they always washed my truck and it made the service pleasant. More

Great service. Jose took his time explaining all the work our car needed. Felt like he genuinely took interest in our service needs. Jose took his time explaining all the work our car needed. Felt like he genuinely took interest in our service needs. More