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Simpson Chevrolet of Garden Grove - Service Center

Garden Grove, CA

4.4
634 Reviews

634 Reviews of Simpson Chevrolet of Garden Grove - Service Center

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September 29, 2024

Jose was excellent with his customer service but it took over 30 minutes for me to get my truck after I paid and received paperwork. Should never take more than ten minutes very disappointed with Simpson no More

by COACHDAVEGGUSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
September 28, 2024

The person who helped me in the beginning was rude and I felt disrespected. He made comments that were unnecessary. Fist time that some one from this dealer make feel this way. More

by rojas.pedro.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Germán service department
September 28, 2024

The service advisors are great for the most part. Unfortunately, I've been dealing with the same infotainment issue since I purchased the vehicle & it still has not been resolved. More

by dthompson_1970
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
September 28, 2024

Always professional, helpful and reliable. No matter how busy they are, they always make me feel Like I am a priority. Thank you, Luis Mejia for your kindness and communication. I know my car More

by c-jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mejia-5 stars
September 28, 2024

They always do a great job whenever I take my service van in. The service is top notch. More

by GEOGBUZ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mejia
September 28, 2024

Great service the staff were very kind and helpful. And I was attended to in a timely manner More

by ariana.r.neri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

thank you for your assistance in fixing my truck I always have a great experience at this dealership thank you luis in the service department More

by CTAYLOR27302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Had my car for 6 week and you called me in for this service and it took 6 weeks not right More

by mpolson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Menge
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Thank You for the quick service on doing the maintenance on my Traverse. Also, thanks for letting me know that I can get an uber to and from work when I had some other work done. More

by suecavish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
September 27, 2024

I recently had my truck serviced, and I can’t recommend William enough. From start to finish, he was incredibly helpful and communicative. He guided me through the entire process, making it easy to underst More

by EA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lopez
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