Simpson Chevrolet of Garden Grove - Service Center

I asked service writer why it was so expensive he told me it was hard to get to behind the engine and firewall. Come to find out it’s right in front of the engine. I don’t mind paying a lot of money, but I d it was hard to get to behind the engine and firewall. Come to find out it’s right in front of the engine. I don’t mind paying a lot of money, but I don’t like paying when I get lied to tell the truth. More

It was fine sometimes the staff is not very helpful but overall it was good overall it was good More

Service was fast and service advisor William Aguilar was very helpful. I would definitely return to this dealership. very helpful. I would definitely return to this dealership. More

I arrived to have an issue checked out, and was immediately greeted with respect. They service staff took excellent care of my daughter’s car, and even informed me that the issue was covered under immediately greeted with respect. They service staff took excellent care of my daughter’s car, and even informed me that the issue was covered under manufacturers warranty. All around excellent experience with my first Chevrolet interaction. Thanks Service Team! More

Great service center and advisor took good care of me I felt like his service was authentic felt like his service was authentic More

They were very informative with the required recall on my Silverado and were able to get me transportation to and from my home after dropping off the vehicle. Silverado and were able to get me transportation to and from my home after dropping off the vehicle. More

Hui Vuong was great. Professional and friendly with the service. Simpson Chevrolet is great Thank You. Tom Professional and friendly with the service. Simpson Chevrolet is great Thank You. Tom More

worst service experience ever. . sale men not service .. anything you can be charged for they will apply. and quick to kick you out when you don't say yes to their rediculouse char . sale men not service .. anything you can be charged for they will apply. and quick to kick you out when you don't say yes to their rediculouse charges.. so sad such a big company. one manager and he holds a tight grip so no one over writes his un fair practices More

Got into argument with service tech all because I asked if he could check trans fluid level while I was getting a oil change was told couldn’t check level without dropping trans pan and wanted to charge me if he could check trans fluid level while I was getting a oil change was told couldn’t check level without dropping trans pan and wanted to charge me Drip trans pan to check fluid level wrong wrong wrong 🤬 More

I bought my Tahoe from Simpson 6 years ago. I had my car in for a an inspection & service call a month ago. No mention about work needed on my engine mounts. When I brought my car in last week, I had my car in for a an inspection & service call a month ago. No mention about work needed on my engine mounts. When I brought my car in last week, a thousand miles late, all of a suddenr my car needs new engine mounts ! Sounds like a sham to me ! I'll take my business elsewhere. More