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Simpson Chevrolet of Garden Grove - Service Center

Garden Grove, CA

4.4
687 Reviews

687 Reviews of Simpson Chevrolet of Garden Grove - Service Center

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October 16, 2024

Always great customer service, explains well if anything is needed. They follow up as well. More

by aracheli73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
October 16, 2024

The service advisor was really friendly and knowledgeable. The service and work preformed was done well and they kept my truck nice and clean. More

by ADRIAN.S2099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mejia
October 16, 2024

Ok,waited too long. Too crowded of waiting lines. Waited over 4 hours for software update More

by joseph.fernandes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Mr. Hua always pleasant and helpful and friendly. Explain the importance of the service and clear. More

by okwilson51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hua,Vuong
October 16, 2024

Right on time and quick service . Made to feel very comfortable and all staff was very friendly and helpful . More

by minimoto33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Guerrero
October 15, 2024

Professional, good communication , good attitude , sure glad I’m a Chevrolet customer, they treat you good with smiles More

by martiboi48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Luis Mejia is my service advisor. He is friendly, knowledgeable, professional and courteous. I have serviced my vehicle for years at Simpsons. I purchased a new car at Simpsons. More

by PLEWIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The dealer reminds me if maintenance is due, I appreciate that. They even offer Uber if needed. They also came and started taking information as soon as I drove to the service line. The workers are friendly More

by FLORENCECABILDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Truck goes in for service and have always been treated very well !they are above and beyond at simpson chevrolet More

by BISCUITSCONCRETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

My advisor Jose Ochoa has been been a great advisor. One of the most important things is make sure customers are happy with your service and advisors play a very important role. More

by rebbekah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ochoa
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