Simpson Chevrolet of Garden Grove - Service Center
Garden Grove, CA
656 Reviews of Simpson Chevrolet of Garden Grove - Service Center
Truck still not fixed constantly taking it back in. Not too happy but this is the only place that the car is actually been fixed Not too happy but this is the only place that the car is actually been fixed More
They spent all the gas in my truck and it still the problem on it problem on it More
Jose Guerrero. Helped me out and took care of all my issues.He is a great customer service representative. I Really love working with him. They took care of everyth Helped me out and took care of all my issues.He is a great customer service representative. I Really love working with him. They took care of everything and got the job done.Thank you jose guerrero and simpson chevrolet More
Paid for front two wheel alignment not sure it was completed along with complimentary oil change because gauge still displays engine oil change soon. Last time they sent me video footage of services p completed along with complimentary oil change because gauge still displays engine oil change soon. Last time they sent me video footage of services provided this time nothing. SMH what’s going on here? More
Luis Mejia always makes my experience fantastic! I waited at Simpson for my car. I love the free coffee and individual office to work! Bring back the free donuts! :-) I waited at Simpson for my car. I love the free coffee and individual office to work! Bring back the free donuts! :-) More
I kept getting the run around, lack of communication with people handling my vehicle. I had to take additional time off work as appointment time I was given was not accurate. I also spent 10-15 minutes sta people handling my vehicle. I had to take additional time off work as appointment time I was given was not accurate. I also spent 10-15 minutes standing around waiting for someone to at least acknowledge me, not even a “hello we’ll be with you in a bit”. I had to track down a manager in the showroom myself to get answers. The work completed on my vehicle was subpar at best. I ended up having to take time off work again and take the vehicle myself to the outside vendor used to have the problem fixed. No one bothered to check the work when the vehicle was delivered. I’ve purchased 3 vehicles at your dealership, but this experience was absurd. More