Simpson Chevrolet of Garden Grove - Service Center

I find it frustrating that whenever I use my Century maintenance plan for vehicle service, I don't receive the same level of service as I do when I pay for something extra. For example, if I go for maintenance plan for vehicle service, I don't receive the same level of service as I do when I pay for something extra. For example, if I go for an oil change covered by the maintenance plan (which is prepaid) and I'm told the car also needs brake fluid, I end up paying for the brake fluid addition. In these cases, they tend to go the extra mile— they wash the car, vacuum the interior, and provide a detailed report. However, if I'm only getting an oil change through the maintenance plan, they simply perform the service and give me a basic report. I don’t think this is fair, especially since I’ve prepaid for these services. I should receive the same level of care regardless. More

MY dealership is awesome! The experience with them is always beyond satisfactory. They are attentive to me in providing details of service needed and complementary to my bud The experience with them is always beyond satisfactory. They are attentive to me in providing details of service needed and complementary to my budget. More

Very good service, German helped us and dedicated his time to us. He also explained very well the problem my truck had. time to us. He also explained very well the problem my truck had. More

Thank you Huu for taking care of my truck and keeping me informed during the repair. informed during the repair. More

Huu took excellent care of me - he explained to me thoroughly and was communicative. Highly recommend Huu and the team at Simpson! thoroughly and was communicative. Highly recommend Huu and the team at Simpson! More

Overall the experience was excellent. I did contribute to the extra length of time spent at the service department, but with that issue set aside it was excellent. I did contribute to the extra length of time spent at the service department, but with that issue set aside it was excellent. More

Great Serve by German, They took really good care of me and my vehicle. Will return soon for service me and my vehicle. Will return soon for service More

In for six month service of an EV, not much service to do, only inspecting the systems. Inspection and rotating the tires was quick and efficient. do, only inspecting the systems. Inspection and rotating the tires was quick and efficient. More

The staff at Simpson Chevrolet GG was very helpful and friendly. William was very helpful and informative. friendly. William was very helpful and informative. More

Everyone was very helpful and nice made me feel comfortable and welcomed definitely recommend them comfortable and welcomed definitely recommend them More