Simpson Chevrolet of Garden Grove - Service Center

Dominic was very helpful and great customer service. My first time here and I will be returning for my Truck service. My first time here and I will be returning for my Truck service. More

Brought my car in for a recall and some service. Got charged $800 and my car is worse off now then before I brought it in. I was told I will get pictures of the balancing of my tires and got nothing Got charged $800 and my car is worse off now then before I brought it in. I was told I will get pictures of the balancing of my tires and got nothing and my car pulls more now. I didn't notice anything before bringing it in. I was told by Huu that the recall repairs will fix the issues with the constant notice about my trailer break and he said that will fix it. I still have the error appearing to this day. Nothing got done with my car and I spent $800 dollars on it and now will have to come in again to the dealer and waste my day doing it. More

all went as it was suppose to . . very helpful went through all items to be done and done no issues . very helpful went through all items to be done and done no issues More

service department staffs are friendly and courteous specially Luis who is always my advisor, otherwise I didn't encounter anybody specially Luis who is always my advisor, otherwise I didn't encounter anybody More

Dominicc was great. . nice friendly and update me with the service.. definitely see me back.. thank you . nice friendly and update me with the service.. definitely see me back.. thank you More

Took 32 days for tranny warranty, you had the parts within 7 days Wouldn’t recommend any warranty work here within 7 days Wouldn’t recommend any warranty work here More

Jose Guerrero treated me like a valued repeat customer that I am. He kept me informed about the service status and answered all my questions. I felt I was in capable, service-oriented hands. Service was that I am. He kept me informed about the service status and answered all my questions. I felt I was in capable, service-oriented hands. Service was performed in the projected timeframe. Each person that I interacted with, in the service department and when I paid my bill, were courteous and respectful. I always feel welcome at Simpson! More

Service Center was very helpful, informative and courteous. Service performed was the estimated time and would recommend.. courteous. Service performed was the estimated time and would recommend.. More

I took my 2022 Silverado to the dealer back in July 2024 because of a problem it started having and same problem happened again a couple weeks ago… so just 3 months after I had to take it in to the dealer a because of a problem it started having and same problem happened again a couple weeks ago… so just 3 months after I had to take it in to the dealer again. They also had told me they fixed a problem it had with the camera but they didn’t cause I just had the same problem happen 2 days ago and it happened yesterday again and I just got my truck back 4 days ago so I’m gonna have to take it back in for the 3rd time. More

I requested to speak whit the manager of the. Service department and no one was available they hold my truck for over a week to do anything on it Service department and no one was available they hold my truck for over a week to do anything on it More