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Simpson Chevrolet of Garden Grove - Service Center

Garden Grove, CA

4.4
662 Reviews

662 Reviews of Simpson Chevrolet of Garden Grove - Service Center

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September 05, 2024

Came in to redeem 2nd oil change from the deal that I purchased before. Then was charged extra for an oil conditioner that I knew nothing about. But since I signed for the estimate and it was added I was More

by WENDY.VARGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Huu Vuong
September 05, 2024

Service representative added unnecessary and unrequested tire rotation package. This is troubling when all that was requested was an oil change. More

by BANTER4KARENT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huu
September 05, 2024

Great service, easy prompt service. Two times here and both time my dually was done alot sooner than they had quoted. More

by MARTYSCOTT131
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luis Mejia in the service dept.
September 05, 2024

Service advisor made verbal commitment and won’t hold true to his/her word. Thanks More

by cjorte001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
September 04, 2024

Love the service! Yobani is always taking care of me a d my vehicle needs! More

by VEROGUZMAN929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobani Garcia
September 04, 2024

Lack of communication car took to long waiting for parts and I still feel the transmission stalling More

by flipsanmiguel73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
September 03, 2024

My service consultant, German, was helpful regarding service decisions. Service was completed in a timely manner. pleased my truck was clean at pickup. More

by JIMOSIDSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German
September 03, 2024

Bad attitude and service. They got xxxxxxxx because I didn't want my car to be serviced anymore More

by ANHBE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Menge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

Had to get a new tire for my EUV Bolt and German Vasquez was a great help. I also saved $62 dollars by using my rewards. Very happy with your service More

by EDFRED1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Vasquez
September 01, 2024

Great customer service by German. Definitely tried to up sale service work but was not overly pushy. I love the complimentary UBER option. Simpson Chevrolet is my go to dealer. More

by RKARPROPERTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German
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