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Simpson Chevrolet of Garden Grove - Service Center

Garden Grove, CA

4.4
667 Reviews

667 Reviews of Simpson Chevrolet of Garden Grove - Service Center

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September 04, 2024

Lack of communication car took to long waiting for parts and I still feel the transmission stalling More

by flipsanmiguel73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
September 03, 2024

Bad attitude and service. They got xxxxxxxx because I didn't want my car to be serviced anymore More

by ANHBE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Menge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

My service consultant, German, was helpful regarding service decisions. Service was completed in a timely manner. pleased my truck was clean at pickup. More

by JIMOSIDSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German
September 02, 2024

Had to get a new tire for my EUV Bolt and German Vasquez was a great help. I also saved $62 dollars by using my rewards. Very happy with your service More

by EDFRED1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Vasquez
September 01, 2024

Great customer service by German. Definitely tried to up sale service work but was not overly pushy. I love the complimentary UBER option. Simpson Chevrolet is my go to dealer. More

by RKARPROPERTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German
August 31, 2024

Great service department. Always helpful and informative. They go over and take the time to explain recommended services that may be needed on the vehicle. More

by KARLARIZZO16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
August 31, 2024

The entire staff at the drive aisle always go above and beyond. Especially Fernando and Luis who always treat me like I’m the most important customer. More

by BRAAAPMX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Trejo & Luis Mejia
August 31, 2024

Great Hospitality & very Professional! They always do an amazing job on my car! I am extremely satisfied with their work! More

by ALEXANDRA_GONZALEZ45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Huu Vuong
August 31, 2024

My experience did not start off very well, but after talking to Ursula everything went well. She was able to help me with my situation. Amber was also very helpful with everything I needed, and they w More

by richmore1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ursula and Amber
August 31, 2024

Took him almost 2 weeks to fix three little tiny things. They had no sense of urgency waited till the last second to try to get approval from the warranty people rather than proactively doing it they were j More

by jasonsantavegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Menge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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