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Simpson Chevrolet of Garden Grove - Service Center

Garden Grove, CA

4.4
789 Reviews

789 Reviews of Simpson Chevrolet of Garden Grove - Service Center

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September 28, 2024

The service advisors are great for the most part. Unfortunately, I've been dealing with the same infotainment issue since I purchased the vehicle & it still has not been resolved. More

by dthompson_1970
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
September 27, 2024

I recently had my truck serviced, and I can’t recommend William enough. From start to finish, he was incredibly helpful and communicative. He guided me through the entire process, making it easy to underst More

by EA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lopez
September 27, 2024

I asked service writer why it was so expensive he told me it was hard to get to behind the engine and firewall. Come to find out it’s right in front of the engine. I don’t mind paying a lot of money, but I d More

by rippleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose service department
September 27, 2024

Had my car for 6 week and you called me in for this service and it took 6 weeks not right More

by mpolson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Menge
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

thank you for your assistance in fixing my truck I always have a great experience at this dealership thank you luis in the service department More

by CTAYLOR27302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Thank You for the quick service on doing the maintenance on my Traverse. Also, thanks for letting me know that I can get an uber to and from work when I had some other work done. More

by suecavish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
September 26, 2024

It was fine sometimes the staff is not very helpful but overall it was good More

by eppardg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Arvidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Service was fast and service advisor William Aguilar was very helpful. I would definitely return to this dealership. More

by aguilarfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Aguilar.
September 24, 2024

worst service experience ever. . sale men not service .. anything you can be charged for they will apply. and quick to kick you out when you don't say yes to their rediculouse char More

by MURILLOGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Menge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Luna
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Great service center and advisor took good care of me I felt like his service was authentic More

by rdmatzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in the Service Dept.
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