Simpson Chevrolet of Garden Grove - Service Center

Extent customer service and professional work thanks Simpson team I will recommend 💯 satisfied with the service Simpson team I will recommend 💯 satisfied with the service More

recently had my Rear Main Seal replaced. . pickup the truck and had it for a week when i discovered oil dripping.. crawled underneath and discover small amounts of oil on the bolts and my F . pickup the truck and had it for a week when i discovered oil dripping.. crawled underneath and discover small amounts of oil on the bolts and my Frame paint was bare metal... Called the service center and brought truck back.. upon inspection, they said oil was left over from last repair. and the baremetal was from pressure washing the old oil off ... they didn't bother to repair it and when i told the service advisor about it.. he said "You don't need it, it only for east coast people with salt roads". That is complete xx and bare metal will rust in any weather.. also my rear was making noise and they replaced the driver leaf spring. As of today... Oil is still there on the bolts after I have driven 400 miles and i have cleaned and wipe it everytime.. Rear still makes noise after leaf spring install.. More

I do my parts from them and repair and service them over there and I am 100% satisfied Keep up the great work there and I am 100% satisfied Keep up the great work More

They were very professional and fast to do my truck I really appreciate there service really appreciate there service More

I had the best experience at Simpson Chevrolet and highly recommend them. They treated my daughter and I like family. recommend them. They treated my daughter and I like family. More

Excellent service overall; customer satisfaction guaranteed. They make sure you’re getting the best service possible at all times. guaranteed. They make sure you’re getting the best service possible at all times. More

I was told loaner vehicular are only available for vehicles being serviced under the 3year , 36 thousand warranty so I elected not to diagnosis an issue with a possibly faulty sensor. vehicles being serviced under the 3year , 36 thousand warranty so I elected not to diagnosis an issue with a possibly faulty sensor. More

I always enjoy working with Huu. He is a true professional. He listens, gathers facts from the technicians and then communicates it clearly so I can understand and then delivers. He He is a true professional. He listens, gathers facts from the technicians and then communicates it clearly so I can understand and then delivers. He never over promises nor under promises - it has been exact every time, which is great for people that have a very busy schedule. I continue to go to Simpson Chevrolet in Garden Grove because of him versus other dealerships that are closer to my house. More

William at the service department was very efficient an friendly. He made sure that the work was done in the timeframe that he said will be done. friendly. He made sure that the work was done in the timeframe that he said will be done. More

Lost all trust in getting my vehicle serviced here again. I was missing a few items from my truck some straps, a radio, phone charger and cargo net all inside my vehicle. along with crumbled up trash in the I was missing a few items from my truck some straps, a radio, phone charger and cargo net all inside my vehicle. along with crumbled up trash in the back seat. Then when I wanted to talk with the service manager another person tried to assist me and said they would reimburse me for my lost items. Still have not heard back but what my issue is, is that I am supposed to feel comfortable and trust the dealer where I bought my truck from to service it and not worry that things will be missing along with no communication. More