Simpson Chevrolet of Garden Grove - Service Center

Very friendly, excellent service, knowledgeable, professional, updating the issues to customer very detail and schedule picking up. professional, updating the issues to customer very detail and schedule picking up. More

William was very responsive and quickly got a repair completed for us while our truck broke down while on vacation Thank You William for your help!! completed for us while our truck broke down while on vacation Thank You William for your help!! More

Huu and team always takes really good care of my truck. I appreciate the them always looking out and help expedite my service. I appreciate the them always looking out and help expedite my service. More

Service was fast and reliable as always. No surprises and clear exact communication. Thank you again. No surprises and clear exact communication. Thank you again. More

Luis Mejia has great customer service and was very considerate! Also my oil change service was done in a timely manner did not take all day considerate! Also my oil change service was done in a timely manner did not take all day More

I get my 2018 Chevrolet Suburban at this dealership whenever it needs service. They have always been efficient and trustworthy. I recommend them highly. whenever it needs service. They have always been efficient and trustworthy. I recommend them highly. More

I'm on my fourth vehicle purchase from Simpson and exclusively use the Service Center for all of my maintenance and mechanical needs. I have have the pleasure of being assisted by several service t exclusively use the Service Center for all of my maintenance and mechanical needs. I have have the pleasure of being assisted by several service technicians including William and Jose who understand what customer service is all about. Friendly, Courteous and Knowledgeable would best describe my assessment. Thank you and keep up the good work! More

William Lopez and the team has our car in and out in very timely manner!! He was our salesman with our purchase of our 2023 Malibu and was no different in that department very knowledgeable and helpful. We'r timely manner!! He was our salesman with our purchase of our 2023 Malibu and was no different in that department very knowledgeable and helpful. We're glad he switched to service. More

I was in the area of Simpson Chevrolet 3 hours before my scheduled service appointment. I called my service advisor, Luis Mejia, to ask if I could come in early, and he told me to come on over and he would scheduled service appointment. I called my service advisor, Luis Mejia, to ask if I could come in early, and he told me to come on over and he would fit me in. Upon arrival, Luis performed a vehicle inspection. When he lifted the hood, he pointed out some rodent footprints on the walls of the engine compartment. After a closer look, we even found rodent droppings in a crevasse that I had overlooked. He explained that in colder weather, rodents will climb into the engine compartments for warmth. I told him that there are numerous fruit trees where I live and that rats are around from time to time. Luis gave me a few preventative strategies and suggested that we change the cabin air filter as well. I agreed and he sent my truck back. He told me it would take about an hour to complete the service while I waited. I was pleasantly surprised when my freshly washed truck appeared about 45 minutes later. Great Service!! More

Good service timely The car was received clean after the service. Your service personnel were very professional service. Your service personnel were very professional More