Singing River CDJR

Service Dept Bryan was GREAT, he was very attentive and listened to my concerns about my car. He didnt take advantage of me because I am a woman with zero knowledg Bryan was GREAT, he was very attentive and listened to my concerns about my car. He didnt take advantage of me because I am a woman with zero knowledge about cars as some dealerships will do. I was only there for an oil change and didnt have time to have other issues addressed, Bryan told me to bring my car back and leave with him so the service team could better analyze the concerns I voiced about my car. Let me not leave out Fonda, she was very nice and helpful as well and greeted everyone with a smile! Thanks Fonda and Bryan you were great!!!!!!. Only complaint I have is Service Dept no longer provides loaner cars to customers when they have to keep your vehicle for a whole day or longer. It was much more convenient to get in a loaner car and go instead of waiting on someone from the dealership to take and pick you up from your destination. More

Very good experience Very friendly good service. would recommend to all my family and friends. good experience with them all was friendly and very helpful will definitely Very friendly good service. would recommend to all my family and friends. good experience with them all was friendly and very helpful will definitely use them again More

Service People were very professional. Great environment . Everyone we met was very friendly and Helpful. They gave accurate estimates and went above and beyo People were very professional. Great environment . Everyone we met was very friendly and Helpful. They gave accurate estimates and went above and beyond to help us. More

Great experience!! Bryan is an amazing employee and they will be sure to take care if you well at this dealership. I’ve never had a bad experience and I will always come Bryan is an amazing employee and they will be sure to take care if you well at this dealership. I’ve never had a bad experience and I will always come back More

Great experience. Great experience with the guys here at Greenway. I have had bad trips to other dealer service depts. in the past. So I kinda go in with my guard up. Great experience with the guys here at Greenway. I have had bad trips to other dealer service depts. in the past. So I kinda go in with my guard up. That was not the case at Greenway CDJR, they were straight with me right from the start. They seemed genuinely concerned that I had an issue with my car and were eager to do whatever they had to do to make it right and fix the issue. Other local dealer service depts.have a famous catch phrase "That is normal operating characteristic" they use that to get out of fixing problems on warrantied vehicles. Well I can gladly say the Greenway service dept didn't say that.. not once. They test drove my vehicle and immediately admitted there was an issue. Full disclosure: several years back I was a ASE certified dealer tech. So I know when there is a problem that warranty will cover. That's why I'm so impressed with these guys. They were honest straight from the start. My service advisor Corey Keenum was great and made sure the whole process went smooth. Tracy Bourdon was the tech that performed the work and did a top notch professional job. I'd recommend this service dept to anyone. More

Great work, nice people. I needed a new key programmed for my 2016 Challenger. I called and set up an appointment. They were very professional right from the start. Best part I needed a new key programmed for my 2016 Challenger. I called and set up an appointment. They were very professional right from the start. Best part is that I was only there for a few minutes. They didn't leave me sitting in the waiting room for hours on a 10 min job. Great service dept. More

Really nice people What a nice place to buy a car:-). People are really nice, there was absolutely no pressure, and we will be back! Gordon Embry couldn't have been swee What a nice place to buy a car:-). People are really nice, there was absolutely no pressure, and we will be back! Gordon Embry couldn't have been sweeter. More

Awesome Staff! They are a great group of folks! I found them very friendly and knowledgeable. My repairs were completed in a timely manner and at a fair price. They are a great group of folks! I found them very friendly and knowledgeable. My repairs were completed in a timely manner and at a fair price. More

Worse experience ever buying a car These people will blow you up when your looking but soon as you buy you will never get them on the phone again, I've bought more than my share of cars These people will blow you up when your looking but soon as you buy you will never get them on the phone again, I've bought more than my share of cars and this was worse experience EVER! It's been 3 weeks and still no paperwork on my vehicle, had the vehicle delivered and it was filthy, the console was broke, and still cant get anyone on the phone, my salesman has ghosted my every phone call since I took delivery! RUN AWAY FAST More

Great and friendly service James was excellent. Very kind. The process was extremely smooth. They made sure to make my 5 year old feel included in the process. Would recomme James was excellent. Very kind. The process was extremely smooth. They made sure to make my 5 year old feel included in the process. Would recommend to anyone who asks. More