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Singing River CDJR

Florence, AL

2.8
445 Reviews

2354 Florence Blvd

Florence, AL

35630

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Showing 445 reviews

October 05, 2019

Unorganized Waste of time Called needed a new key for vehicle told I had couple of recalls on my van. Come to pick up later don’t have my key the only reason I called them and More

by alanpoling
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Vaden
Nov 07, 2019 -

Singing River CDJR responded

Alan, I'm sorry that we didn't resolve your original concern during your visit. It wasn't our intention to waste your time but I can see why you would be upset. I will look into your visit so that I can address this with my team. Thank you, Andrew Gasque - Service Director - 1-888-414-7599

October 03, 2019

Satisfied with repair The dealership worked to rectify my issue and kept me updated on the repair. I know in the future my experience will be just as good as this one was. More

by dads40cal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mayfield, Bryan Stratton
Oct 03, 2019 -

Singing River CDJR responded

It's great to hear that your vehicle is running smoothly after your visit to Greenway Chrysler Dodge Jeep RAM of Florence! We are so glad that you received five-star service. Thank you for your support!

October 02, 2019

Bought a Honda Accord My overall experience with Greenway, Mr. Ingram and others was very very positive and i was very well pleased with our purchase. There was no hassle More

by CNEWTON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlton Ingram
Oct 02, 2019 -

Singing River CDJR responded

It's wonderful to hear that your car-buying process was stress-free from start to finish! We are so delighted that you're a happy customer. Thank you so much for choosing Greenway Chrysler Dodge Jeep RAM of Florence, we hope you continue to enjoy your new vehicle.

October 02, 2019

Good job. Good service. Would definitely go back. Had a bbn problem pepboys couldnt fix after 2 tries. Took it to greenway. Problem solved. Should have taken it there first. That's what I'll do ne More

by holja1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stratton
Oct 03, 2019 -

Singing River CDJR responded

It's wonderful to hear that your car is running smoothly and safely after your visit to Greenway Chrysler Dodge Jeep RAM of Florence! Thank you so much for rating and reviewing us. We look forward to assisting you in the future.

October 02, 2019

Exceptional service Took care of all my warranty work with exceptional service. Completed on time and without issue. Definitely will use again to get my vehicle service More

by supermike26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Oct 03, 2019 -

Singing River CDJR responded

Thank you for your great review of Greenway Chrysler Dodge Jeep RAM of Florence. We appreciate your positive feedback about your service visit and we look forward to working with you again. Have a great day!

October 02, 2019

Excellent Service The appointment was easy to schedule and the service techs listened to the problem I was having. I didn’t mind having to wait as long as I did because More

by erknight93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stratton
Oct 03, 2019 -

Singing River CDJR responded

Thank you for this wonderful feedback! We are happy to read about your recent service visit and the easy scheduling process. Your business means a lot to us! Have a great day and see you next time.

October 02, 2019

Car drives like new I had bought 4 new tires at a local place. The sterling wheel kept vibrating, I kept taking it back to the place where I bought the tires. 4 weeks lat More

by kimdynapak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stratton
Oct 03, 2019 -

Singing River CDJR responded

Thank you for your review of Greenway Chrysler Dodge Jeep RAM of Florence! It's wonderful that we could fix the vibration in your vehicle at your recent visit, and we hope we can work with you again in the future. Thank you for your business!

September 29, 2019

From the get go I was lied to had to jump off the jeep from Not happy lied to from the beginning never got my fender the was supposed to been on back order had to jump the jeep off before I left the lot with it More

by rebeccaborden4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Cooper, Matt Crane
Nov 07, 2019 -

Singing River CDJR responded

It sounds like there are many different things to address in your experience here, Rebecca. Ideally, we would get on the phone to work things out. If you're willing, please give me a call. Thank you, Jeremy Ferraez - General Manager - 256-766-7324

September 19, 2019

Great customer service I went to this dealership for a recall repair on my Jeep. They scheduled my appointment quickly and were ver friendly from start to finish. More

by JeepMom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stratton
Sep 19, 2019 -

Singing River CDJR responded

We love seeing five stars! Thank you for coming to Greenway Chrysler Dodge Jeep RAM of Florence for your recall repairs. If any future issues should arise, our team will be here to help.

September 19, 2019

2019 Jeep Compass Fast, efficient service with staff who genuinely care about the customer and finding solutions to any problems that they are having. Would definitely More

by JeffScott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stratton
Sep 19, 2019 -

Singing River CDJR responded

Hi Jeff - It was our pleasure to assist you! We are happy to hear that Bryan and our team earned your recommendation. Thanks so much for trusting us with your business and for reviewing Greenway Chrysler Dodge Jeep RAM of Florence.

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