Back

Singing River CDJR

Florence, AL

2.6
446 Reviews

2354 Florence Blvd

Florence, AL

35630

Directions

By Type

Showing 446 reviews

July 06, 2019

Staff was kind and professional and very accommodating. The shuttle service was a big plus. The little things that make this process easy and the general willingness to help by the staff was a big plus. T More

by SKERBY1426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stratton
Jul 08, 2019 -

Singing River CDJR responded

It was our pleasure to serve you! We are so glad to hear that our shuttle service made your appointment more convenient. Thank you for reviewing Greenway Chrysler Dodge Jeep RAM of Florence!

July 04, 2019

Will not return here or recommend anyone their services. Took my Jeep Wrangler in for work to be performed and all I got was excuse after excuse why they either couldn’t get to the Jeep or couldn’t get the w More

by camaroami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corey, Bryan Stratton
Jul 04, 2019 -

Singing River CDJR responded

Good evening. My name is Matt Crane and I’m the sales manager with Greenway CDJR. I first and foremost want to apologize for your latest visit and I take full responsibility that that experience wasn’t what you anticipated it to be and/or expected it to be. I would like the opportunity to speak with you personally tomorrow. What time works best for you?

July 03, 2019

First time experiences Dropped truck off to have ABS SENSOR replaced, tire pressure sensor set, and speed odometer adjusted. Picked truck up to find rear tire pressure read More

by BKDAVIS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Stratton
Aug 14, 2019 -

Singing River CDJR responded

I'm so sorry to hear that we didn't make a great first impression. There were clearly mistakes made on our part and we will take the appropriate actions to address them. I hope you consider giving us another opportunity to impress you. Thank you, Andrew Gasque - Service Director - 1 888-414-7599

June 29, 2019

Stanley D = best buying experience Great dealership with fast and efficient service Stanley D was professional knowledgeable and helpful. Will definitely come back when in the market More

by Chell07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Davidson
June 28, 2019

The Staff Keith, John, and Michael were great! They were a huge help through the whole process! They made buying the Altima easy and an actual pleasure. I didn' More

by aliciamlabonte31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and Keith, Michael Pagliocca
June 27, 2019

One Happy customer I've never been to a better car dealership they went above and beyond to make sure I was not only happy but drove off the second day they made my 1st More

by ashleybrewer2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Davidson
June 27, 2019

Helpful The guys we dealt with was really helpful and friendly to us and was willing to work with us to get what we wanted to have More

by benchard300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlton Ingram
June 26, 2019

A great experience purchasing a new car at a great price I drove two hours to this dealership because they were willing to make me a great deal. The customer service was great and I am very happy with my pur More

by laurengentrywalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cooper
June 26, 2019

Shady Sales Practices I inquired about the availability of a particular car earlier today and was told it was available so I made an appointment for this evening. I let th More

by radarman141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure of name.
Aug 20, 2019 -

Singing River CDJR responded

Matt Crane here, sales manager with Greenway CDJR. I take full responsibility that your experience with our dealership wasn't what it needed to be. Thank you for the opportunity to service your vehicle and for your feedback as we continue to strive to be better each and every day.

June 24, 2019

Recall I made an appointment for a recall on my car and was told they had the part in stock. When I came in for my appointment they told me they didn’t have More

by Avenger owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stratton
...
20
...