
Singing River CDJR
Florence, AL
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Great customer service We were very pleased with the knowledge and prompt friendly service at this dealership. We are new to the area and had a warranty issue that was resol We were very pleased with the knowledge and prompt friendly service at this dealership. We are new to the area and had a warranty issue that was resolved quickly to our complete satisfaction. We will be back! More
air bag recalll worked me in , the service manager did a great job. The dealership checked my vehicle in promptly. Repairs were made and they called when vehicle was worked me in , the service manager did a great job. The dealership checked my vehicle in promptly. Repairs were made and they called when vehicle was ready.... More
Unorganized, Dishonest Called to inquire about vehicle before seeing it. Asked if any issues inside or out. Asked if it had been smoked in. Was told no issues, no smoke. G Called to inquire about vehicle before seeing it. Asked if any issues inside or out. Asked if it had been smoked in. Was told no issues, no smoke. Get there and salesman lost keys, which wasnt a big deal. There was significant damage to the passenger rear door. They claimed they weren't aware of and that someone must've hit it in the parking lot. Again, we rolled with it, they compensated for the damage. Was kept there for 5hrs to finish the deal and we were had the money in our hand. Whatever was sprayed in the car to cover the smoke smell, wore off the next day. It has for sure been smoked in. On top of all these dishonest and unorganized issues ..... I've been trying to contact someone for several days because they still haven't sent my title work to the courthouse. I cant get anyone to speak with me. The receptionist sends me to voicemail and takes messages for the Sales Manager, who doesnt return my call. The salesman doesnt respond and no response to Email or Text from the Dealership. Very unhappy with the service. And we were the easiest sale possible. More
Service is slow but the quality of work is good The service department is very friendly and knowledgeable. But the delivery time is slow. I have used them for previous recalls and regular service su The service department is very friendly and knowledgeable. But the delivery time is slow. I have used them for previous recalls and regular service such as oil changes and tire rotations. Everyone is is very helpful and courteous. More
Air bag recall Brien, the service manager did a great job. The dealership checked my vehicle in promptly. Repairs were made and they called when vehicle was ready. Brien, the service manager did a great job. The dealership checked my vehicle in promptly. Repairs were made and they called when vehicle was ready. Prompt efficient service. All personnel were very courteous!! Great overall service!! Thanks More
Not satisfied The wait was to long,, they didn’t check everything I asked them to,, I’m still waiting on the car wash since I bought the car,, they don’t take wome The wait was to long,, they didn’t check everything I asked them to,, I’m still waiting on the car wash since I bought the car,, they don’t take women serious in my opinion More
One more pleased person I would recommend james to everyone. All around GREAT> dealership was pleasing and great to work we you. All around with everything and everyone is a I would recommend james to everyone. All around GREAT> dealership was pleasing and great to work we you. All around with everything and everyone is a TEN all the way. Will be in time buying another More
Great service center Bryan and the guys always take care of our vehicles. We are scheduled quickly and receive quality work. They offer great advice and take care of our c Bryan and the guys always take care of our vehicles. We are scheduled quickly and receive quality work. They offer great advice and take care of our concerns. More
Upset over huge price increase Bought a vehicle here and come fairly regularly for oil changes New ownership upped prices for oil change by $30! $96 oil changes is crazy! Bought a vehicle here and come fairly regularly for oil changes New ownership upped prices for oil change by $30! $96 oil changes is crazy! More
Excellent job Thank you I was wondering if ever I will be ever to be able to use remote start anymore because with engine light on that evape I believe that is the Thank you I was wondering if ever I will be ever to be able to use remote start anymore because with engine light on that evape I believe that is the name doesn't allow me to use it. More