
Singing River CDJR
Florence, AL
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Horrible service advisor Carried my truck in for a recall a 5 minute job I set in the crappy waiting room for 1hour And 15 minutes nobody letting me know anything I get up g Carried my truck in for a recall a 5 minute job I set in the crappy waiting room for 1hour And 15 minutes nobody letting me know anything I get up go in the service department my truck still setting in same place I ask the ss have y’all done anything he said no so i tell him to give me my keys I’m leaving the mechanic came up and ask me what was going on I told him he said they haven’t even told me he was nice and said give me 10 minutes and I’ll have it ready so I did he had it ready the service advisor didn’t care a bit he is awful More
Very nice people nice experience James Cooper was fantastic. All personnel were friendly and courteous. The price includes all dealer fees so there were no surprises that you get wi James Cooper was fantastic. All personnel were friendly and courteous. The price includes all dealer fees so there were no surprises that you get with many dealerships. Highly recommend. More
Disconnect Called to get drop off time and was told 10:20. Arrived at 9:50 and planned on waiting only to be told it would be a lot longer. I ended up calling A Called to get drop off time and was told 10:20. Arrived at 9:50 and planned on waiting only to be told it would be a lot longer. I ended up calling A ride and was told that due to Greenway not being connected with this actually dealership and not being able to get up to date info on schedule times along with not enough service workers that next time I need to dial an extension to get correct info. My car was ready for pick up at 11:40. I still do not have an extension to call to get accurate info. I work close to this industry in our area and this location does not have the best reputation from previous owners. If this location is to be successful small things like communication is key and experiences like this should not happen even if it only an hour off. Correct info should have been able to be given on the initial call. More
Promises kept. Needs met. Exceptional service with commitment to making me happy!!!! I am thankful for your commitment to excellence! I give everyone a 10! The gentleman who dr Exceptional service with commitment to making me happy!!!! I am thankful for your commitment to excellence! I give everyone a 10! The gentleman who drove me had expert people skills. I apologize for not writing your name. More
Bought a new truck I came in looking to buy a new truck and was not disappointed. The buying process was as easy as I've ever experienced. There were no hidden fees, t I came in looking to buy a new truck and was not disappointed. The buying process was as easy as I've ever experienced. There were no hidden fees, the price they have marked is what you pay. More
Great service from Carlton & Channing Great service, easy buy from Carlton. No high-pressure sales tactics! They let the car sell itself. No surprises in the business office either, just a Great service, easy buy from Carlton. No high-pressure sales tactics! They let the car sell itself. No surprises in the business office either, just a clear desire to make me a satisfied customer. More
Great Experience/Would Recommend Them First it was nice to know that University was no longer around. The new staff at Greenway was very friendly and made me feel like I was the only one First it was nice to know that University was no longer around. The new staff at Greenway was very friendly and made me feel like I was the only one that mattered to them at the time during my visit. Stanley was great to work with and the manager Matt was running around helping everyone and even took my vehicle to get cleaned up and put gas in it for me. More
Professional, Friendly Went into the dealership just looking around found a vehicle from last year that we where able to make a deal on. Everyone was friendly and profession Went into the dealership just looking around found a vehicle from last year that we where able to make a deal on. Everyone was friendly and professional paperwork was simple to understand and move through it quickly. More
Had air conditioner repaired and maintenance that was due. Had air conditioner repaired, spark plugs installed, and a serpentine belt replaced. I was Very pleased with the service I received. Chris was very pl Had air conditioner repaired, spark plugs installed, and a serpentine belt replaced. I was Very pleased with the service I received. Chris was very pleasant to work with also. Overall a very good experience. More
just a nice place of business Service was great just what I wanted awear of problem and price with the timing it's takes.yes would recommend to all friends& family.. Service was great just what I wanted awear of problem and price with the timing it's takes.yes would recommend to all friends& family.. More