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Singing River CDJR

Florence, AL

2.6
446 Reviews

2354 Florence Blvd

Florence, AL

35630

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Showing 446 reviews

May 05, 2019

Oil change Service was great I only got a oil change but it was a lot cheaper then expected so thats always great whwn your saving money More

by sgdortch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stratton
May 04, 2019

Don’t go anywhere else I can’t say enough about CDJR in Florence. Going to car dealerships has always been a nightmare for me but Matt and Carleton made this the most comfo More

by Wesn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carleton , Matt Crane
April 30, 2019

Best car experience ever The sales and finance team at University CDJR is the best. Everyone was committed to listening to our needs and accommodating us. They were respectful More

by FAVAMAMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Channing, James Cooper, Matt Crane
April 30, 2019

Not just Great Service but EXCELLENT Service. I had 2 vehicles. Dodge RAM & Hyundai SONATA Hybrid. The difference from day 1 at the 2 dealerships were SERVICE & RESPECT. I was originally going More

by TARANN69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mayfield, Matt Crane
April 27, 2019

Great experience David was an awesome sales rep very friendly and helpful would recommend to anyone who wants to buy new or used car truck or Jeep at a good price. More

by CARTERJON05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mayfield
April 25, 2019

Sensor replaced My ABS light was on. Employees checked car to find problem. Employee updated me on what needed repair. Sensor was replaced in timely manner. Part More

by janna201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
April 24, 2019

Not good! Put car in shop for A\C fix. They also said coolant was leaking. Added $300. Got it home and radiator was leaking. Took it back and had to have ra More

by Al Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Stratton
May 26, 2019 -

Singing River CDJR responded

We are sorry to hear that your experience with us was not what it needed to be to solve your overall service problem. We are under new management and certainly appreciate you taking the time to leave your feedback so that we can get better as a dealership as a whole from it! Please stop by at your convenience and ask for any of our new management team so that we can meet you in person and look to help solve your concerns about your visit. Have a great rest of your weekend!

April 23, 2019

Awesome service! The service team is knowledgeable and fast. Friendly, honest, professional, prompt, reasonable service. Comfortable waiting area. Highly recommend these folks for your service needs. So many ti More

by Deborah Garrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey, Bryan Stratton
April 19, 2019

Fast service Went for a recall on my Jeep. They were fast at getting it taken care of. Friendly service. They got the job done in great time More

by soniauna1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Stratton
April 19, 2019

Hidden charges. Not accurate when showing customer I think your Accuracy in the charges for service should be in plain black and white there should be everything Taxes disposal fees etc. in black-and-w More

by freedom34us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Stratton, Russell Castile
May 26, 2019 -

Singing River CDJR responded

Thank you for taking the time to leave your feedback about your recent visit to our dealership. We are striving to constantly get better as a dealership and feedback like this is certainly going to help us do that!

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