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Sir Walter Chevrolet Company - Service Center

Raleigh, NC

3.7
46 Reviews

46 Reviews of Sir Walter Chevrolet Company - Service Center

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March 29, 2025

2 time they leave a lose lug nuts , this is very frustrating and disappointing. I bring the truck to a dealer because they are supposed be professional but they are so irresponsibles. More

by Victor Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Apr 01, 2025 -

Sir Walter Chevrolet Company responded

Hello Victor, and thank you for reaching out to us. We understand your frustration, and when things like this happen we want to take measures to ensure they don’t happen again. Please call Service Director, JB Bryant, at 919-787-3700 whenever possible so that we can talk about your visit and learn more about it. Thank you.

March 19, 2025

Awesome place to buy a vehicle or get it serviced. Excellent sales staff helped me with multiple vehicles over the years, service is great and will get any issues taken care of correctly and in a time More

by Storminnorman060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 20, 2025 -

Sir Walter Chevrolet Company responded

From sales to service, we aim for greatness every day. It's great to hear that you had a great time working with us! Be sure to let us know if there's anything else you can use our help with. We're always happy to help!

February 27, 2025

This dealership is second to none in customer service. Very professional and responsive. Excellent communication and my service manager, Chris, was so personable, kind, and helpful. Would not take my Tah More

by Dana.judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 27, 2025 -

Sir Walter Chevrolet Company responded

Hi again, Dana! It's great to hear from you! Thanks for stopping in and trusting our team with your Tahoe. It's team members like Chris who give us all something to strive for, such as service that earns 5-star ratings. Thank you again, and we hope you have lots of fun trips planned for your Tahoe!

January 22, 2025

Prompt, efficient service; courteous, friendly personnel. I have dealt with Sir Walter for years and will be to do so. More

by cdodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn ? and Michael Penick
Jan 22, 2025 -

Sir Walter Chevrolet Company responded

Our team appreciates your perfect rating! We're honored to continue working with you over the course of these years, and we're looking forward to your next visit!

November 07, 2024

They do good work. I have been getting my car serviced here for two years. More

by cjmcfn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 07, 2024 -

Sir Walter Chevrolet Company responded

Thanks for the fantastic review! It’s great to know we met your expectations, and we look forward to assisting you again.

October 04, 2024

They made my recent visit very pleasant and enjoyable. I highly recommend this dealership. Thank you. More

by Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service, Andre in sales
Oct 07, 2024 -

Sir Walter Chevrolet Company responded

We're happy to hear that your service visit for your Chevy with Mike went so well, Cooper! Thanks for leaving this five-star review, and we look forward to helping you out again.

September 14, 2024

I cannot say enough GOOD about Sir Walter Chevrolet. From Sales to Service, they have always gone above and beyond for me, my family, and many of my friends. Their friendly and helpful staff in Sales More

by Alex W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Swan
Sep 17, 2024 -

Sir Walter Chevrolet Company responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you, your family, and friends have had such positive experiences with our team at Sir Walter Chevrolet. We greatly appreciate your kind words about Dana, Sly, Jesus, Greg, and our entire Service staff. Your continued support means a lot to us, and we look forward to assisting you with any of your automotive needs in the future. Thank you for being a valued part of our community!

August 15, 2024

Twice I have gone there with set appointment twice. First time I was told they were backed up and had to leave car for up to 2 days. Second time I was told after 2 hours that they were again backed u More

by rmills333.rm
Recommend Dealer
No
Employees Worked With
JB Bryant and Mike Carlson
Aug 30, 2024 -

Sir Walter Chevrolet Company responded

We’re disappointed to hear about the difficulties you experienced with your appointments. If you’re open to discussing this further, please contact us directly at (919) 787-3700. Thank you for bringing this to our attention.

July 18, 2024

James did a wonderful job, going above and beyond the scope of what he needed to do for helping us with our car. He was knowledgeable and helpful in getting to the crux of the issue. I wish more people w More

by Jochamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Presser
Aug 08, 2024 -

Sir Walter Chevrolet Company responded

Thank you for your kind words! We’re thrilled to hear that James went above and beyond in assisting you with your car and that his knowledge and dedication made a positive impact on your experience. We truly appreciate your recognition of his honesty and hard work. If you need any further assistance or have more questions, please don’t hesitate to reach out. Thank you for choosing us!

July 08, 2024

Derek confirmed the list of tasks I'd brought the La Cross in for, and the crew did a lot of work in a short amount of time. I was fortunate enough to sit with a fellow veteran in the waiting area. He a More

by Bill Stroupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jul 08, 2024 -

Sir Walter Chevrolet Company responded

So happy to hear that you enjoyed some great service with our team, Bill! Thank you for shouting out how Derek helped you out.

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