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Sky Chevrolet of Provo - Service Center

Provo, UT

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86 Reviews

86 Reviews of Sky Chevrolet of Provo - Service Center

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June 29, 2024

I have bought new and used vehicles and had thousands of dollars or service done here over the years. Talked into buying several oil change for a “good deal “ My experience lately has not been good. Schedu More

by Tchrist178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon
Jul 04, 2024 -

Sky Chevrolet of Provo responded

Hello, thank you for reaching out. I am sorry to hear about your recent experience with our service department. It is clear that the wait time and communication regarding your oil change appointment were far from your expectations. Your feedback regarding scheduling and service transparency is valuable and will help us improve. If we haven't already addressed this directly, please feel free to reach out to me so we can discuss this further and find a way to make it right. - Drew Coronel, General Manager, (801) 921-5156

April 03, 2023

The service department was great! We received extra care from Devon, he personally made sure our Diesel truck was taken care of. I plan on coming back for service on both my vehicles More

by Cliff J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sessions
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Sky Chevrolet of Provo responded

Thank you for choosing our dealership for your automotive needs and for sharing your positive experience with us. Our team is committed to providing exceptional customer service and quality work, and we're thrilled to hear that we were able to meet your expectations. - Jim Brown, General Manager

October 12, 2022

I had a very good experience at LHM in Provo. Hunter did everything he could to make my experience as good as it could. More

by hd4me69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter in service
Oct 13, 2022 -

Sky Chevrolet of Provo responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Curtis Grieve, General Manager

August 20, 2022

Very good service, the person who attended me was very friendly. TONYS LOVE IS name....italian . More

by frantyvaldez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonys love
Aug 22, 2022 -

Sky Chevrolet of Provo responded

Thank you for bringing in your vehicle. Our team was happy to have been able to provide your vehicle with the service it needed. We really appreciate your review and hope to see you again soon. - Curtis Grieve, General Manager

August 16, 2022

Terrible Service Center to customer loyalty. Experiencing loud engine knocking in reman engine - was sent away twice. More

by hpcisne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russel
Aug 16, 2022 -

Sky Chevrolet of Provo responded

Thank you for working with us on this issue, we are sorry that we are unable to replace or repair your engine on warranty. We hope to be able to support you through the repair in any other way we can going forward, and we hope to work with you in the future. Let us know if there is anything else you need. - Curtis Grieve, General Manager 801-356-4310

May 16, 2021

The service is excellent and very quick I’m tremendous thankful to the people who works there specifically with Cade who is a very patient person. More

by Misael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cade
May 18, 2021 -

Sky Chevrolet of Provo responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Curtis Grieve, General Manager

January 02, 2021

Service has always met my expectation. Now that I have a personal service rep, Brent Moore, his information, review of past service, and care & follow up are exceptional. Thank you! More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Moore
Jan 04, 2021 -

Sky Chevrolet of Provo responded

Thank you for taking the time to review us Larry! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Curtis Grieve, General Manager

November 09, 2020

Twice I have gone in to have an oil change. First time was told there was a 1 1/2 hour wait. Only one car was in the line that I could see. Second time a week later during a time that online said was the More

by Roberts3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea, wish I did
Nov 13, 2020 -

Sky Chevrolet of Provo responded

Hello Robert, it’s unfortunate to hear that your service experience took longer than expected. As you can imagine the world of auto-maintenance is unpredictable but we try our hardest each day to provide a quick and easy experience for our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. I hope to work with you again in the future. - Curtis Grieve, General Manager

October 21, 2020

The dealership was honest , service advisor keep me informed answers all the questions I asked him. I would work through Russell again. This is a truck that has 12000 miles on it it’s disappointing t More

by cfirebird69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell mattice
Oct 21, 2020 -

Sky Chevrolet of Provo responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Curtis Grieve, General Manager

September 13, 2020

Good friendly service. Fast clean service. It’s a pleasure to go there. My truck always runs better when I leave. Thank you. See you next time. More

by tombrunner47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name not important
Sep 14, 2020 -

Sky Chevrolet of Provo responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Curtis Grieve, General Manager

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