Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sky Ford of Provo
Provo, UT
298 Reviews
At our Ford dealership, you will find all the information you need to make an informed purchase of a new or used car. If you're looking for a new Ford and live in American Fork, Orem, Spanish Fork or the Central Utah area, stop by our dealership, where you'll get a great price and exemplary service! Have questions? Give us a call!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 298 reviews
February 15, 2024
Quick service and white glove treatment. 15 words 15 words 15 words blah blah blah 15 words 15 words 15 words blah blah blah More
by Diamondmaker1
February 10, 2024
They were willing to see me on the same day as my call concerning my brakes. They were patient and informative regarding my concerns. concerning my brakes. They were patient and informative regarding my concerns. More
by Debbie
Employees Worked With
February 06, 2024
The service provided today was quick and the personnel was friendly and helpful. Well done. was friendly and helpful. Well done. More
by cblindorff
Employees Worked With
February 02, 2024
Extremely professional, and very fair in negotiations. Paperwork process was very smooth and not a twister arm behind your back method to get you to buy additional services. They presented them well and a Paperwork process was very smooth and not a twister arm behind your back method to get you to buy additional services. They presented them well and allowed estimate. Advised decisions. Will definitely buy from them again. Our salesman Bryant was excellent. Neli is top-notch as well. More
by jlcheney81
February 02, 2024
I had an appointment scheduled for a Monday morning at 8:30 AM and I arranged to do Ford's valet service. Initially, I was told that the valet driver would arrive between 7:15 and 8:00 AM. Then I was to 8:30 AM and I arranged to do Ford's valet service. Initially, I was told that the valet driver would arrive between 7:15 and 8:00 AM. Then I was told that he would show up between 7:30 and 7:50 AM. He didn't show up until a few minutes after 9:00 AM (and my appointment was at 8:30 AM). And he was not in communication with me; I had to keep calling Ford to find out where the driver was. I ended up being two hours late for work that I had to make up later in the week. Also, I was told that Ford would only need one full day to do the recalls for my car - it ended up taking three days. And they made arrangements for Uber to take me to Ford to pick up my car at the end of the third day, but communication with Uber was poor and I would not have made it to Ford before they closed. I was thankful for the work for the free recalls and they also replaced a burnt out headlight for me for free (asking for the headlight replacement was at my request), but I was am/displeased with the valet service, lack of communication, and how long it took for me to get my car fixed. More
by kellybrose
Employees Worked With
Jess, Braxton, Reese, don't know the name of the valet driver
February 01, 2024
They told me my recalls would take a day or two and ended up keeping the car for 2 weeks with no updates. I got the car back and my glove box was scratched up, my drivers side door handle was broken off, my up keeping the car for 2 weeks with no updates. I got the car back and my glove box was scratched up, my drivers side door handle was broken off, my center console plastic was popped out, and my mirror was coming off the window. They didn’t connect a sensor which disabled my ABS and I had to bring it back in to be fixed. They told me that they would replace my glove box after pretty much blaming it on me and then never called me back. More
by Joe
Employees Worked With
Cole
January 31, 2024
Unclear communication, things were not throughly taken care of and a visit that ended up costing me 275 dollars would have cost me 3k+ if I wouldn’t have advocated for myself. My warranty was ignored, par care of and a visit that ended up costing me 275 dollars would have cost me 3k+ if I wouldn’t have advocated for myself. My warranty was ignored, party were not clearly ask for from my warranty which made it seem like it wasn’t going to be covered because they weren’t specific on parts. Even in the end when I was told my deductible would be covered for all the mishaps, I showed up to pay and the price given to me at the dealership was more than what I was sent on the invoice via text. Don’t feel like as a customer my best interest was taken into consideration. Makes me sick to think about all those that have paid hundreds or thousands of dollars to Larry H. Miller when it’s something that should have been covered. More
by Danigardner22
Employees Worked With
Tim Urry
January 31, 2024
Our car buying experience was exceptional. Our sales man John Jenks reached out to us when were inquiring about there Ford Escapes . He was very professional and helping in purchasing our car. Our sales man John Jenks reached out to us when were inquiring about there Ford Escapes . He was very professional and helping in purchasing our car. We been coming to Larry H Miller for a long time. I will definitely let others know how good the experience was. More
by L.elmer03
