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Sky Ford of Provo

Provo, UT

3.8
297 Reviews
At our Ford dealership, you will find all the information you need to make an informed purchase of a new or used car. If you're looking for a new Ford and live in American Fork, Orem, Spanish Fork or the Central Utah area, stop by our dealership, where you'll get a great price and exemplary service! Have questions? Give us a call!
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1995 N. University Parkway

Provo, UT

84604

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Showing 297 reviews

February 03, 2018

Great experience Took care of everything quickly and went great. Rotated tires, changed oil, still working on hearing back from Ford about my driver side mirror but I’ More

by Austin456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek or Kyle?
Feb 06, 2018 -

Sky Ford of Provo responded

Austin, I'm thrilled to hear that you had such a good experience with our service department! Please reach out if you have any questions regarding the mirror. - Thomas Fortune, General Manager

February 02, 2018

Great Family Atmosphere The salesperson was very thoughtful and helped find the vehicle we wanted and needed. Everyone there was extremely friendly and helpful. Would return More

by finsuccess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 02, 2018 -

Sky Ford of Provo responded

Congratulations on your new vehicle! I'm so glad Josh was able to provide you with such a positive experience at our dealership. We look forward to helping you for many miles to come! - Thomas Fortune, General Manager

January 28, 2018

honest salesmen, greedy manager The first two sales guys I talked too were great, very open, and not pressuring at all. They got me a great deal, i signed off on the invoice, and the More

by Moose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brock, dakota
Jan 29, 2018 -

Sky Ford of Provo responded

Moose, congratulations on the purchase on your new vehicle! I would like to get more information about what happened so that we can rectify this situation. Please call me at your nearest convenience. - Thomas Fortune, General Manager

January 24, 2018

Service Great service and transparency !!! And for sure I come back again to keep my car in good condition. They always tell you what is the next service that More

by Pff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy goldsmith
Jan 24, 2018 -

Sky Ford of Provo responded

Thank you for sharing your experience with our dealership! It is so good to hear that you will be coming to our service department for your future needs. Please don't hesitate to reach out should you need anything else in the meantime. - Thomas Fortune, General Manager

January 20, 2018

Provo Ford LHM I have purchased vehicles through LHM over the past 6 years. Each time has been a great experience. Their service department has been on time and stra More

by Max1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermey
Jan 22, 2018 -

Sky Ford of Provo responded

Max, reviews like this mean the world to me, we are so grateful for your continued business and trust! We hope to continue to serve you for many miles to come. Please don't hesitate to reach out should you need anything else in the meantime. - Thomas Fortune, General Manager

January 16, 2018

Service performed on my Focus The gentleman that checked me in was very kind, knowledgeable and helpful in getting my I oil changed and emissions completed. When I checked out a di More

by Whitehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Jan 17, 2018 -

Sky Ford of Provo responded

Whitehouse I apologize for the lack of customer service you received on your second visit. Please reach out to me with so we can discuss this visit in greater depth. We would never want to lose a customer due to a lack of service. –Thomas Fortune, General Manager

January 09, 2018

New truck Salesman we polite and informative, my only complaint comes at the financing side. Where it seems to slow down the overall time of purchase by trying More

by Better2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad & Bodie
Jan 10, 2018 -

Sky Ford of Provo responded

Thanks for writing us this review! I'm sorry your process slowed down during financing. We offer a wide variety of extended warranties because everyone uses their cars differently and requires different warranties. I'm glad everything else went smoothly though! - Thomas Fortune, General Manager

January 09, 2018

Courtesy, professional, knowledgeable! Employees are courteous, knowledgeable and professional in their interactions! Takes time to explain service and gives reasonable time for completion. More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember names.
Jan 10, 2018 -

Sky Ford of Provo responded

Denny we truly appreciate your continued business! Please give us a call the next time you need anything! - Thomas Fortune, General Manager

January 03, 2018

Great sales staff great place they take time to hear you The sale staff and finance department work really hard to get what you want the way you want it thanks to all you for the job you did for me More

by Arthur E Kilgore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bodie Taylor and I'm sorry can't remember the other one right now
Jan 05, 2018 -

Sky Ford of Provo responded

Arthur thank you so much for giving us 5 stars! Thanks for shopping with us! - Thomas Fortune, General Manager

December 29, 2017

In and Out this time! I usually end up waiting for a couple hours to get my oil changed at the Quick Lube. But this time I went at about 9am and got right in and out. Tha More

by Julie Jeppson Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My receipt is out in the car and I am not going out to get it to look at the employee's name,.
Jan 03, 2018 -

Sky Ford of Provo responded

Julie I'm so glad we were able to get you right in and out for your oil change! Thanks for writing us this review! - Thomas Fortune, General Manager

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