Back

Sky Ford of Provo - Service Center

Provo, UT

3.4
188 Reviews

188 Reviews of Sky Ford of Provo - Service Center

Sort by
March 06, 2024

I am disappointed every time I have taken my vehicle to be worked on. Spent to much time waiting for a simple oil change. And way too much time for a larger jobs there is no sense of urgency to complete wo More

by The guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Ensign
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Sky Ford of Provo responded

Hello, I would like to find a way to help you, but I don't know who "the guy" is. I'm not able to help without a bit more information. Please feel free to reach out to me at your convenience and I will do all I can to help. Sincerely, Nate Martin Service Manager LHM Ford Provo 801-536-4256 nmartin1@lhmauto.com

March 02, 2024

I’ve been using this shop since 2012. They a great to work with!! Very fair prices More

by adamarrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Ensign
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Great dealership, never any issues anytime I go in. They have a great team there. More

by cgfpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Ensign
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

I had a pleasant day at Larry H Miller. I arrived a few minutes earlier than expected, a nice gentleman helped me and I went inside to wait for my vehicle. I was there for a oil change an More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neli Aasa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Ashford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Ensign
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bronson Reda
Feb 26, 2024 -

KJ responded

Thank you everyone at Larry H Miller in Provo.

February 24, 2024

They asked us to do a service that was not yet required per Ford. Then had no explanation as to why they came up with that. Told us they changed the recalled heater cord but didn't. Had to come back for th More

by Tgmakowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealt with multiple people. Don't know namea
February 20, 2024

Took my 2022 Explorer in to get the transmission looked at and climate controls and seat fixed. The advisor said the tech spent four hours doing various transmission work and ordered the parts for the seat More

by aoburton1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reese Ensign
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Sky Ford of Provo responded

Thank you for your feedback on your last service. I'm very sorry that we haven't met your expectations. I would like ear bit more about your situation and fined a way to help. We never have the intention of having guests come back multiple times. It's not good for the customer or for us. I want to help resolve the issues that you have and make sure your car is in the best working order it can be in. Please feel free to contact me and I will do all I can to mend the situation. thank you for your time and I look forward to hearing from you soon. Warm regards, Nate Martin Service Manage LHM Ford Provo 801-356-4256 nmartin1@lhmauto.com

February 15, 2024

Quick service and white glove treatment. 15 words 15 words 15 words blah blah blah More

by Diamondmaker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Ensign
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

They were willing to see me on the same day as my call concerning my brakes. They were patient and informative regarding my concerns. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

I was helped in a very timely and efficient manner. Everything was explained to me and the work was completed quickly More

by Bummers68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Urry
February 06, 2024

The service provided today was quick and the personnel was friendly and helpful. Well done. More

by cblindorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese Ensign
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
7
...