Skylane Motorcars

I purchased a 2020 Cadillac XT6 from Skylane Auto Source in Carrollton, TX on 4/24/2026. Within less than 24 hours, the vehicle developed a fuel system issue. After driving approximately 30 miles, the low f in Carrollton, TX on 4/24/2026. Within less than 24 hours, the vehicle developed a fuel system issue. After driving approximately 30 miles, the low fuel light activated even though the vehicle left the dealership showing about half a tank. An AutoZone diagnostic scan performed the next morning identified a “Fuel Level Sensor Performance” fault code. I immediately notified the dealership in writing. The dealership acknowledged the issue and communicated with me regarding repairs for both the fuel system issue and existing fender damage. I have emails, text messages, and recorded calls documenting these repair discussions. The dealership also scheduled a service appointment and requested that I bring the vehicle back for diagnostics and repair. On 5/15/2026, I returned the vehicle solely for repair/service purposes based on those representations. While there, General Manager Roger Lee pressured me to complete a lender verification call while the dealership maintained possession of the vehicle and threatened to call the police. I called the police myself due to the situation. After police arrived, Roger Lee informed law enforcement that the lender had canceled the financing transaction. However, after directly speaking with Consumer Portfolio Services, I was informed the cancellation request was allegedly initiated by Abel, the finance manager at the dealership, rather than through an independent lender denial. Despite repeated requests, I have not received clear written explanations regarding: * why the transaction was unwound, * why the vehicle was withheld after being returned for service, * or why repair representations changed. I documented the entire matter extensively through emails, texts, diagnostic records, and recorded calls. I strongly recommend that consumers get every repair promise and financing representation clearly confirmed in writing before returning a vehicle to this dealership. More