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Sloane Honda - Service Center

Philadelphia, PA

4.1
153 Reviews

153 Reviews of Sloane Honda - Service Center

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October 20, 2017

Service Department Rip off Dont use the service department at Sloane Honda if you are a woman. They will try to take advantage of you and charge you more for things that dont n More

by Waltraud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Friendemic Support
Nov 04, 2017 -

Sloane Honda responded

Hello, I am discouraged to hear that you felt treated poorly by the service department. I would like to connect with you at your soonest convenience to learn more. I can assure you that no matter who you are, we always strive to treat all our customers with the utmost respect. Please feel free to contact me so I can resolve any concerns. I appreciate your time. Best regards, Alex Gozman General Manager alex.gozman@sloaneautos.com 215-305-5000 ext. 5423

August 25, 2017

Service I wish I can give less than a star review. Went there for tire repair loosing air and have been told that it fixed and took money for that but week a More

by Pritesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Friendemic Support
Sep 05, 2017 -

Pritesh responded

I took my car back for that repair after week for same issue and now they are saying it's coincidence that there is another nail next to the repair they make last week and that causing same issues loosing air that I am having since last couple months and asking me to change new tire now This is crazy and ripped off and as a customer we can't do anything

Sep 12, 2017 -

Sloane Honda responded

We appreciate you taking the time to give us this feedback. We are concerned that you felt that you have not received the sort of trustworthy reliable service we pride ourselves on. We want our customers to feel completely confident in their repair work and feel safe and secure in their vehicles whenever they drive them off our lot. Please feel free to reach out to us so we can work with you on fixing any remaining problems. Best, Jeff Lish General Manager jeff.lish@sloaneautos.com 215-305-5000

Sep 12, 2017 -

Pritesh responded

Why even take time and write here online and making feel customers think that you taking care of it it's just on website . Did u even read my review? I took my car to small private shop and they fix car tire in front of me by removing nail and plug it and technician also told me that it not plugged befor anywhere on the tire which I have receipt from Sloan Honda that they make repairs and took my money by lieing and when I took second time at Sloan Honda I told me that there is another nail near by that plug means lie again and asked me to pay again to replace new tire. Do u think that now I will come back to fix anything there Please refund my money

August 25, 2017

Service I took my car back for that repair after week for same issue and now they are saying it's coincidence that there is another nail next to the repair th More

by Pritesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Friendemic Support
Sep 05, 2017 -

Pritesh responded

I didn't get repair that and took my car to private small repair shop and they fix the tire by removing nail and plug the tire in front of me. So Sloan Honda took my money without any repair and asked more money when I went back. I also had bad experience with oil change I think they don't even change oil

August 18, 2017

Poor service and unfriendly service I have purchased 2 sets of tires (all 4) at Sloane...both times the vehicle was aligned at Sloane only to go on the highway and the entire front vibr More

by loyal no more
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Friendemic Support
Sep 12, 2017 -

Sloane Honda responded

We are grateful you took the time to leave us this feedback. We are concerned that you felt you did not receive our typical communicative, friendly, customer-oriented care. We want to ensure that our visitors can fully trust in our service work here and always feel welcome at our dealership. Please feel free to reach out to us so we can work with you on resolving any remaining problems. Best, Jeff Lish General Manager jeff.lish@sloaneautos.com 215-305-5000

July 21, 2017

Extremely fast oil changes Most of all friendly staff would totally recommend sloane Honda to my friends and family!!! The service was fast and easy. One of a kind with no compl More

by Sunoco93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Friendemic Support
July 06, 2017

Absolute worst service I have ever received! If I could rate zero stars, I would. I will NEVER buy a car here again. The Service Department is just awful and ignorant beyond belief. More

by Marion Cienkowski
Recommend Dealer
No
Employees Worked With
Friendemic Support
June 26, 2017

Great Service Overall it was great service. We dropped our car off, and used the shuttle (drivers were extremely nice), our service adviser kept us updated on what More

by Pscleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy, Nick Hartingh, Shuttle Driver (John) , Friendemic Support
Jul 02, 2017 -

Sloane Honda responded

Thank you for the five-star review! We are pleased we could give you such great service! We want all our visitors to have such accommodating, communicative, and prompt care. We strive to ensure our customers get all they need, long after they leave the dealership. Please think of us again for anything you might need in the future.

June 16, 2017

Excellent Service Ivy Watson helped me arrange service for my car. She was very helpful and friendly. She kept me posted during the day, providing information when my c More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivy, Watson
Jun 19, 2017 -

Sloane Honda responded

Thank you for the fantastic review, Jay. I'm pleased to see that Ivy was very helpful and friendly during your service. I'm glad you had a good experience with us. Thank you for coming in. It was a pleasure to have you.

April 26, 2017

Service is the key I have been using Sloane Honda service since 2010. I was faithful to another car dealer for twenty years but lost faith in their ability to service my More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Friendemic Support
Apr 26, 2017 -

Sloane Honda responded

George, we are so glad to hear that you have found comfort in our services. We hope to continue to provide you with the 5-star experience and service that you need. Our team really cares about you and all of our customers, and we try to take care of them as best we can. We appreciate your business and can't wait to see you again!

March 19, 2017

Poorly done oil change! I came in for a routine oil change service. I ' ve been told it would cost $53. When an hour later the job was done, i ' ve been told it would be $89. More

by Redhairtrouble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Front desk service
Mar 29, 2017 -

Sloane Honda responded

We're concerned to hear that you didn't receive the treatment or communication you deserve. We train our team to provide honest, knowledgeable service to our customers. We would appreciate a chance to talk to you about your experience to see how we can help. Please contact me at your convenience so I can work on making things right. -Jeff Lish, General Manager, jeff.lish@sloaneautos.com, 215-305-5000

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