Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
153 Reviews of Sloane Honda - Service Center
Sort by
November 24, 2014
AHMED ROMIH ( YOU ARE ONE OF THE BEST ) Thank you very much for your cooperation and your services you are really one of the best dealership and service centers for cars I'd ever seen, and y Thank you very much for your cooperation and your services you are really one of the best dealership and service centers for cars I'd ever seen, and you always succeed in achieving your objective ( A FULL SATISFACTION FOR ALL YOUR CUSTOMERS ), You're truly professional, serious and committed to our total satisfaction, and gaining our trust excellent , Thanks again , especially SLOANE HONDA Director, Michael Mealey, and Nicole Gallagher, GOD BLESS YOU ALL AHMED ROMIH 11/20/2014 More
by AHMEDROMIH
Employees Worked With
SLOANE HONDA Director, IFMichael Mealey, and Nicole Gallagher,
November 15, 2014
Michael Mealey can't be assistant manager We use the facility from 2008 with our new Acura TL. Everything was just fine. On November, 11 we did inspection. The tires were checked. Price for i We use the facility from 2008 with our new Acura TL. Everything was just fine. On November, 11 we did inspection. The tires were checked. Price for inspection is $76, higher than other places, but it’s OK with good quality of service. We didn’t use the car for 3 days. Today when we started the message appears:”Check your tires”. We came back to the station and explain the problem. Michael Mealey was very rude, told stay in line, take the number and you have to wait about 1.5 hour???!!!! After we called for the General Manager Mike the problem was resolved in few minutes. Why General Manager should be bother, why assistant service manager Michael Mealey can’t do his job? He represents the face of the big company? Neli Vodov, 215-833-7711 More
by nelivo
Employees Worked With
Michael Mealey
August 08, 2014
Oil Change & Tire Rotation Used Express Service - quickly in and out. Accepted a competitors coupon for both services that saved some dollars. Techs were friendly and efficient. Used Express Service - quickly in and out. Accepted a competitors coupon for both services that saved some dollars. Techs were friendly and efficient. Great Job More
by jealkon
Employees Worked With
Don't Recall
August 08, 2014
Took my car for repairs. Excellent service & very expedient. Always do quality work. The waiting lounge is very comfortable & there is a very good range of media supplied to Excellent service & very expedient. Always do quality work. The waiting lounge is very comfortable & there is a very good range of media supplied to help you pass your time. If you like extreme silence, Sloane also has a Quiet Lounge where yor can meditate or read in expreme silence. They even have booths with desks where you can do work & nobody will be able to see your paperwork. More
by jrklapp
Employees Worked With
Michael Mealy
June 03, 2014
Never use this location for your service Never go to this service center it sucks. They thinks that we dont have anything to do so they can first say it will be done in about hour but ot can Never go to this service center it sucks. They thinks that we dont have anything to do so they can first say it will be done in about hour but ot can take up to 3 hrs, no matter what if you schedule an appointment. They treat you like you are getting ypur car done for free. Totally upset with this location..no courtesy at all. More
by hets85
Employees Worked With
Hetashree patel
May 09, 2014
Sloane Honda Service Center Took my CR-V in for oil change - service manager was extremely efficient and courteous. Got me in and out in about 1/2 hour. Took my CR-V in for oil change - service manager was extremely efficient and courteous. Got me in and out in about 1/2 hour. More
by jealkon
Employees Worked With
Service Manager
April 04, 2014
Dependable Service very good experience and friendly service. I would say since I have been dealing with Sloane Honda that i have never had a bad experience with them. very good experience and friendly service. I would say since I have been dealing with Sloane Honda that i have never had a bad experience with them. More
by golonken
Employees Worked With
Ian Smith
March 20, 2014
I brought my 2006 Honda Pilot to Slaoane Honda on I brought my 2006 Honda Pilot to Slaoane Honda on Wednesday March 12, 2014 at approx 4:30 pm for a oil change , I was ask if I wanted to get into a I brought my 2006 Honda Pilot to Slaoane Honda on Wednesday March 12, 2014 at approx 4:30 pm for a oil change , I was ask if I wanted to get into a new car after I told the lady no, less then 24hr later I need a new transmission. They did something to my car? This is not a coincidence . I had no indication or waring of transmission problem. I had 2 honda's before i never had a problem with any of them. My honda Pilot was ALSO brought to a honda dealership for service even to change a light bulb. More
by Darleen8557
Employees Worked With
Mike the manger
March 20, 2014
This was my first time at the service center. Mine was a minor problem which was taken care of but I had several questions I needed answered and they were all taken care of with courtesy and expertise. I wa minor problem which was taken care of but I had several questions I needed answered and they were all taken care of with courtesy and expertise. I was totally satisfied and I will be back and will recommend this dealership. More
by Poppop88
Employees Worked With
David Bruno and shuttle drivers
February 25, 2014
I was involved in an accident and brought my vehicle to Sloane Honda (Philadelphia). It took four weeks to release my vehicle. Before pick up my vehicle, I had to sit at Sloane Honda for four hours. After Sloane Honda (Philadelphia). It took four weeks to release my vehicle. Before pick up my vehicle, I had to sit at Sloane Honda for four hours. After four hours, an employee advised me that I would have to contact my insurance company and explain to them that they would have to submit the paperwork and payment to Sloane Honda. After speaking to my adjuster, he informed Sloane to release my vehicle and that the paperwork and payment would be finalized by nights end. Sloane would not release my vehicle and were very difficult to speak to. Sloane Honda advised me to come back the following week to pick up my vehicle. I went the following week and Sloane informed me that the air bag light was on and they could not release my vehicle. They said they would run diagnostics on this issue. Why this was not checked and diagnosed in the previous four weeks is intolerable in my opinion. I advised them when I dropped off my car that the air bags did NOT deploy and that their may be issues with that. Apparently, they ignored my statement because the issue was not addressed nor repaired (within 4 weeks). After this, I tried contacting them on many occasions and did not get any responses. I was once again, IGNORED. I drove to Sloane Honda so I can speak to somebody in person. After speaking to Tim at Sloane, he informed me the diagnostic test cannot be done unless I PAY for the service myself our of my own pocket. Tim at Sloane Honda claimed my insurance company would not cover this test. I contacted my insurance company and spoke to the supervisor Tom, who advised me that they NEVER stated they would not cover this problem. Tom than called Tim at Sloane, and advised him the diagnostic would be paid for and to go ahead and finish it. It has been 6 days since this time and I have yet to hear from anyone at Sloane Honda. I tried to contact Sloane repeatedly, and literally was unable to speak to anyone. They would ignore my phone calls deliberately. I drove to Sloane on multiple occasions and each time they informed me that Tim was unavailable and he would contact me as soon as possible. My vehicle has now been there for over 6 weeks. I have never witnessed such horrible customer service in my life. First they told me they would not release the vehicle until the air bag light was off but as soon as they received the payment from my insurance company, they released the car with the same issue they stated they could not release it for a week prior. This is a corrupt dealer AND BE AWARE that they will try and rip you off and not repair your vehicle as it should be. They would put my life in danger and could care less because they already received their paycheck from the insurance company and money out of my pocket. This is inexcusable for any dealership and I will be contacting Honda Corporate today. More
by jeet833
Employees Worked With
Tim
