Smail Buick GMC Cadillac

They always are very efficient, courteous and well knowledgeable. Especially Devon he’s my guy knowledgeable. Especially Devon he’s my guy More

I had a very disappointing experience with this dealership. After only 13,000 miles, I was told my 2025 Buick Enclave needed a completely new transmission—something that should never happen so earl dealership. After only 13,000 miles, I was told my 2025 Buick Enclave needed a completely new transmission—something that should never happen so early in a car’s life. While I understand that mechanical issues can arise, the way this situation was handled made it far worse. The repair process took nearly two months, which is an incredibly long time to be without my vehicle. During that time, the only accommodation offered was a loaner car that didn’t come close to matching the quality, features, or value of the vehicle I purchased. For a major issue like this, I expected better support, communication, and some form of goodwill for the inconvenience. Overall, the lack of urgency, minimal effort to make things right, and poor customer care left me extremely frustrated based on my experience. More

I have bought my last 4 cars there as well as my husband buying his first truck from Smail. As always a nice, clean organized dealership. buying his first truck from Smail. As always a nice, clean organized dealership. More

Cam always takes great care of his customers. Keeps them informed , goes over everything with you after the vehicle has been serviced. Keeps them informed , goes over everything with you after the vehicle has been serviced. More

Recall was taken care of. Noise was diagnosed and details given on repair cost. Thank you. Noise was diagnosed and details given on repair cost. Thank you. More

They did a great job and Sam showed me that my engine light reset it's self. light reset it's self. More

I will definitely be back to Smail’s dealership. Everyone was extremely helpful and did all they could to help us with discounts available to us. They were great guys! Everyone was extremely helpful and did all they could to help us with discounts available to us. They were great guys! More

Very bad customer service in the service department I was not pleased how they handled my issue with my vehicle they were working on. not pleased how they handled my issue with my vehicle they were working on. More

Friendly and cordial to our needs in purchasing a new vehicle. Bill has treated us with exceptional service over the years with our new vehicle purchases. vehicle. Bill has treated us with exceptional service over the years with our new vehicle purchases. More

Always top notch with Troy! !! Always fits me in and timely with my service!! I’ve followed him from GMC to Honda!! !! Always fits me in and timely with my service!! I’ve followed him from GMC to Honda!! More