Smail Buick GMC Cadillac

We had an excellent experience at Smails. Bill was very helpful and listened to our needs. He treated us with much respect. I would recommend them to everyone. helpful and listened to our needs. He treated us with much respect. I would recommend them to everyone. More

From the time I walked in the door, I was recognized and From the time I walked in the door, I was recognized and treated as a customer prior to testing driving a vehicle and sitting down to go over numbers From the time I walked in the door, I was recognized and treated as a customer prior to testing driving a vehicle and sitting down to go over numbers. I liked the way I was treated by everyone. I understand that is the job of the dealershipm but I felf sincere warmth. I been to other dealerships where you can feel it all about the money. The people at Smail enjoy their jobs and it shows! More

you ask why i continualy buy new car and trucks these people are great very professional easy to deal with great atmosphere and a real person answers the phone when you call the dealership! people are great very professional easy to deal with great atmosphere and a real person answers the phone when you call the dealership! More

I am a 45 year old male and I have been buying and driving since I have been 16. This is the first dealership in all my years that I have returned to for a second purchase. For me that speaks volume driving since I have been 16. This is the first dealership in all my years that I have returned to for a second purchase. For me that speaks volumes. I am a tough sell and in all my years, Smail and specifically Bill and Scott have been the first to take my time and wants seriously and made my car buying experience the best I have ever had. Until that fails, (which I highly doubt will happen) I will continue to do business with them. More

Prior to the purchase of my new 2012 Cadillac SRX from Smail Auto Group on 7/17/2012, my former husband and I had been buying all of our vehicles from another Chev-Cad dealer for many years. When I mad Smail Auto Group on 7/17/2012, my former husband and I had been buying all of our vehicles from another Chev-Cad dealer for many years. When I made the decision to purchase a Cadillac, I contacted my former salesperson, who basically "put me off" when it came to finding the SRX with the equipment that I desired. As I was not to be deterred, I contacted Mr. Bill Campana at Smail - a dealership that is not a stranger to me as when I was employed by GMAC for many years,I called on the Smail Group as a Sales Representative. I was always treated with the utmost respect. Now, as for Mr. Bill Campana, the word "respect" should be his middle name. Bill took all the time in the world to find the SRX to meet all of my needs and wants, and then some. What was most impressive about Bill is the time he spent with me doing the feature presentation. Many thanks to Bill and the entire Smail Group! More

very knowledgeable about their products very personable great sales and service. I do not have anymore to say at this time,thanks for a great buying experience. great sales and service. I do not have anymore to say at this time,thanks for a great buying experience. More

Bill made my wife and I feel very relaxed and not pressured. Everything was explained in full and in detail. Very professional. I will definetly reccomend this dealership to my friends and family. pressured. Everything was explained in full and in detail. Very professional. I will definetly reccomend this dealership to my friends and family. More

I recently purchased a new gmc terrain at Smail's. My sales consultant (Bill Campana) was extremely helpful, courteous and most importantly... very professional! The entire purchasing procedure was seaml sales consultant (Bill Campana) was extremely helpful, courteous and most importantly... very professional! The entire purchasing procedure was seamless. Buying a new vehicle should not be a monumental task and with Bill it went smoothly from start to finish. More

Outstanding customer service is what makes me a repeat customer. Bill goes above and beyond to make sure our needs are always met. I have purchased from Smail for the past 6 or so years. The service is customer. Bill goes above and beyond to make sure our needs are always met. I have purchased from Smail for the past 6 or so years. The service is always great and everyone is always friendly. The last car I bought was not from Smail and I only had it for 6 months, hated it and the service from the other dealership. For this reason is why I had made this purchase and am very happy to be back with Smail. Thank You!!!!! More