Smail Ford

Brian worked with me to get a price that i could afford to get me into a new f-150 truck. any minor issues with vehicle were taken care of immediately. to get me into a new f-150 truck. any minor issues with vehicle were taken care of immediately. More

I would like to say that my sales representative,Bill I would like to say that my sales representative,Bill Cline was very knowlegdeable on the vehicle I was interested in purchasing. He went over all I would like to say that my sales representative,Bill Cline was very knowlegdeable on the vehicle I was interested in purchasing. He went over all the features and explained how to work everthing that the vehicle had to offer. He made me feel comfortable in asking questions and was very professional in appearance and was not at all pressuring. Bill then took me around to show me the service department and introduced me to the Ford guys and also to the young lady who answers the phone. Overall this was probably the nicest experiences I have had in purchasing a vehicle. Bill went above and beyond to get me the vehicle I was inerested in and said sincerely to feel free to call with any questions. Kudos to you Bill and thank you for your patience and time you spent with me. Vickie A proud new owner of a 2013 Ford Escape More

After goin to 4 other dealers that did not seem to even attempt selling me a truck I tried Smail Ford Dave Kimmick came up to me in the lot with a very possitive attitude and smile on his face. Dave did ev attempt selling me a truck I tried Smail Ford Dave Kimmick came up to me in the lot with a very possitive attitude and smile on his face. Dave did everything in his power to help me with a purchace of a new truck, the team he worked with acctually gave me such a good deal that I bought a brand new FX4 loaded to the hills even though I was looking for a plain truck,Dave did everything but give me the truck. Good job Dave Patrick Chiaverin More

Brian was extremely friendly, polite, and knowledgeable. He took the time to answer all of my questions when I was at the dealer in person as well as during the many phone calls I placed during the few days He took the time to answer all of my questions when I was at the dealer in person as well as during the many phone calls I placed during the few days of negotiations. I never felt pressured at anytime and the overall experience was hands down the best out of the 3 dealerships I was in communications with during the buying process. I will definitely deal with him again when it comes time to purchase another vehicle. More

Nate was very informative and honest in his approach to my questions. If he personally did not know the answer, he inquired with his boss and provided me with a very quick reponse. He was friendly and ma my questions. If he personally did not know the answer, he inquired with his boss and provided me with a very quick reponse. He was friendly and made me feel comfortable in purchasing this vehicle from a dealership that was new to me. He assisted me in understanding the parts of my new car and made me feel very comfortable with my purchase. I had originally come into this Ford dealership planning to get a 2012 leftover vehicle and take advantage of the "end of summer" sale, but was pleased to get a 2013 Ford Edge. I am satisfied with my new vehicle and the assistance in sales/service that Nate Cunninghame provided to me on that date. I have already shared my experience at this dealership with coworkers, friends, and family. I will certainly refer everyone to Nate and the Smail dealership. More

Excellent service from Ralph Kercheval and Bil Cline, very friendly staff. Felt as if we got a fair deal. I would recommend dealership to anyone. very friendly staff. Felt as if we got a fair deal. I would recommend dealership to anyone. More

Clark Sheppler is an outstanding salesperson. He was polite, courteous, friendly and not overbearing at all. He acutally made the buying experience a pleasant time rather than the usual hassle. Everyon polite, courteous, friendly and not overbearing at all. He acutally made the buying experience a pleasant time rather than the usual hassle. Everyone at the dealership was great and I would recommend you guys to anyone. More

We only spent 3 days with Smails...one test driving vehicles, the 2nd working out a deal to purchase the vehicle and a 3rd picking up the vehicle and signing the paperwork. We did have to stop back to vehicles, the 2nd working out a deal to purchase the vehicle and a 3rd picking up the vehicle and signing the paperwork. We did have to stop back to pick up our antenna, so make sure your vehicle has one; apparently the auto butler detailing has to remove the antenna and sometimes they forget to put it back on. I'll remember that for next time and save myself a trip. They were very apologetic though and we were on our way to Greensburg to handle other errands. Overall we had a very good experience and would recommend Smails for purchasing a vehicle. More

Sales process was easy, answered a lot of questions. I felt I got a fair deal, and that they made a profit. Dave Kimmel was knowledgeable of all vehicles, and I bounced a couple around to get price/lease felt I got a fair deal, and that they made a profit. Dave Kimmel was knowledgeable of all vehicles, and I bounced a couple around to get price/lease rates. Compared to other vehicles I came out ahead. I did not feel that I was getting "raked over" buy the F and I mgr. That's why I closed the deal vs. leaving. I will recommend this dealership, AND Dave K. to anyone looking for a Vehicle. Thank You!! More

Bill robinson was a exceptional sales man. He was extremely knowledgible about the truck and made the process as easy as possible. I would recomend anyone to buy a truck from Bill Robinson at Bud Sam extremely knowledgible about the truck and made the process as easy as possible. I would recomend anyone to buy a truck from Bill Robinson at Bud Samil. I would like to thank you guys very much for making my expierence as easy as possible. More