Smail Kia

The Smail dealership has gone above expectations to help me when AAA had to tow me from WV to Greensburg New Years weekend. (Morgantown said they couldn’t look at it for a week) it was a fuel pump issue tha me when AAA had to tow me from WV to Greensburg New Years weekend. (Morgantown said they couldn’t look at it for a week) it was a fuel pump issue that they repaired as quickly as possible. Their experienced mechanics saw other engine parts showing wear that they were able to replace while the engine was apart, saving me added labor costs. Not long after that the transmission went. Unfortunately the parts were backlogged nationally ( not Smail’s fault). RJ Imbrogno helped me through all of it keeping me updated with the status and obtaining two different loaner vehicles for me to work. He was professional and sympathetic with my situation. I can recommend the extended warranty to anyone knowing Smail upheld it with their service. More

Great quick service. Explained everything to us. 100 percent satisfied and closer to home also Explained everything to us. 100 percent satisfied and closer to home also More

Everyone is very helpful and friendly. All my services were completed quickly and I was happy overall!! All my services were completed quickly and I was happy overall!! More

The people I dealt with were professional, and very accommodating. That’s all I’ll write accommodating. That’s all I’ll write More

The dealership is clean and inviting No pressure from the salesperson Have purchased several vehicles here the salesperson Have purchased several vehicles here More

The dealership was great but it took way too long to purchase a car. I was there for 4 hours purchase a car. I was there for 4 hours More

RJ did a great job keeping me informed, getting the work done, and delivering a clean car back to me. Well done. done, and delivering a clean car back to me. Well done. More

Easy to deal with. Friendly staff. Jeff Markle is the easiest and best salesman to work with. He never pressures you. You tell him what your looking for and he tells yo Friendly staff. Jeff Markle is the easiest and best salesman to work with. He never pressures you. You tell him what your looking for and he tells you what he has or can get. More

Service technician was great. Honest about what they were going to do, and they did it in a timely manner. Honest about what they were going to do, and they did it in a timely manner. More

Friendly staff and nice selection of vehicles to buy. Price was fair at a good value. Price was fair at a good value. More