Smail Kia

The dealership was great but it took way too long to purchase a car. I was there for 4 hours purchase a car. I was there for 4 hours More

RJ did a great job keeping me informed, getting the work done, and delivering a clean car back to me. Well done. done, and delivering a clean car back to me. Well done. More

Easy to deal with. Friendly staff. Jeff Markle is the easiest and best salesman to work with. He never pressures you. You tell him what your looking for and he tells yo Friendly staff. Jeff Markle is the easiest and best salesman to work with. He never pressures you. You tell him what your looking for and he tells you what he has or can get. More

Service technician was great. Honest about what they were going to do, and they did it in a timely manner. Honest about what they were going to do, and they did it in a timely manner. More

Friendly staff and nice selection of vehicles to buy. Price was fair at a good value. Price was fair at a good value. More

Everything I scheduled to be done was completed. I was satisfied with the items. Scheduling and pick up were efficiently handled. Everyone was professional and friendly. I was satisfied with the items. Scheduling and pick up were efficiently handled. Everyone was professional and friendly. More

RJ & the service was great. They took care of the problem in wonderful time! Thank you! They took care of the problem in wonderful time! Thank you! More

Great service. Extraordinarily knowledgeable. Unafraid to be honest and direct in all of their dealings. Extraordinarily knowledgeable. Unafraid to be honest and direct in all of their dealings. More

Smail Kia is a breath of fresh air when it comes to dealerships. Working with Jeff Markle makes the whole process actually enjoyable; he’s the kind of salesperson who really sits down with you to hash dealerships. Working with Jeff Markle makes the whole process actually enjoyable; he’s the kind of salesperson who really sits down with you to hash out all the different options and pricing without making you feel rushed. I never feel like I am being forced into a purchase that I don't want to make, or that they are trying to throw packages on top of the sale to make more money. What’s best about Smail and Jeff is how transparent they are. You don’t have to worry about hidden fees or confusing language during the leasing process—everything is laid out clearly and honestly and communication is perfect. A lot of the dealerships that I have been to in the past make me feel like I'm getting scammed throughout the buying process, but this isn't the case with Jeff or Smail Kia. They’re just really respectable people who treat you like a human being rather than just another sale, which goes a long way. More

I’ve purchased three vehicles here over the years. My 2020 Kia which is my primary ride is my favorite of all times. (Sportage) 103,000 miles. Longest I’ve ever held on to a car. Paid off. I’ll drive My 2020 Kia which is my primary ride is my favorite of all times. (Sportage) 103,000 miles. Longest I’ve ever held on to a car. Paid off. I’ll drive it till it can’t go any longer. How do you come to be able to make that decision? MAINTENANCE !!!!! I have been able to TRUST this garage for decades. The maintenance techs that check you in and guide your car thru the process (including this latest gentleman ) start it and finish it. Critically important is their honesty. Especially when you get the bill. And the service techs who do the work are educated skilled and customer satisfaction centered. SMAILS NEVER FAILS in my opinion. And I truly appreciate their consistency. More