Smail Kia

Awesome Experience!! As a woman walking into a dealership to purchase a vehicle, I have some reservations on how I will be perceived in this "man's" world. I was treated As a woman walking into a dealership to purchase a vehicle, I have some reservations on how I will be perceived in this "man's" world. I was treated with respect from start to finish. Rob was knowledgable of the vehicles I was interested in purchasing and willing to show me and explain all the features. I felt confident that I was receiving the best deal available. Thank you for the great experience. More

Jeff Hobbs-Kia I have worked with Jeff for several years and have purchased several cars from him. There are several reasons I keep coming back to Jeff: customer ser I have worked with Jeff for several years and have purchased several cars from him. There are several reasons I keep coming back to Jeff: customer service, knowledge, his follow up with me...but most of all, he makes me feel like I'm his favorite client and goes the extra mile to meet my needs. He stays in touch with me even when it's not time for me to buy a new car, just to say hi or Happy Birthday or Merry Christmas. He is an asset to Smail. More

Great service This was by far the best car buying experience I've had! Everyone I encountered during the process was very friendly! Since I live so far away, a lo This was by far the best car buying experience I've had! Everyone I encountered during the process was very friendly! Since I live so far away, a lot of the process was done over the phone with Jeff Hobbs. He was very helpful! More

Great Service! I went to Smail Kia to buy my first car after graduating. Jeff gave me a great deal. He was super friendly and helpful! He made my first car purchase I went to Smail Kia to buy my first car after graduating. Jeff gave me a great deal. He was super friendly and helpful! He made my first car purchase an exciting ride! More

Jeff Hobbs - Honda This was not a straightforward lease termination/trade, complicated by the fact that I am a MA resident. Jeff spent an entire day with me working thro This was not a straightforward lease termination/trade, complicated by the fact that I am a MA resident. Jeff spent an entire day with me working through options and scenarios to get to the best answer. I could not be happier with the customer sevice I received- both the day I bought the car and days leading up to that via email/calls. Responsive and knowledgeable with professional courtesy from Jeff and those with whom he was working internally to get me into a new situation /car- including finance! More

Sales Scam Smail Kia runs sales scams. They send out advertisements that say they will give you 120% of the value of your car. They outright told me they won't Smail Kia runs sales scams. They send out advertisements that say they will give you 120% of the value of your car. They outright told me they won't give me that. They didn't even use any fancy math magic. I had the flyer in my hand and they said that they didn't send them out, but it was a company they hire and they can't do anything about it. SORRY, your 4 y/o low mileage doesn't get the 120% book value even though you got the mailer that said we would give it to you. I plan on filing a complaint with the Federal Trade commission as well as KIA Corporate. Stephanie called me the next day and said she would call me back within 15 minutes, she never did, only emailed the salesman (who was very nice, I feel sorry for him) to contact me. More

fabulous customer service! Jeff Hobbs could not have been friendly or more helpful. I would definitely recommend his services to friends. We love the new car we bought. Jeff Hobbs could not have been friendly or more helpful. I would definitely recommend his services to friends. We love the new car we bought. More

Leading the pack in taking care of the customer! I was lucky enough to work with Jeffrey Hobbs on my recent purchase of a vehicle. I went to several dealerships that day and Smail was the last I visi I was lucky enough to work with Jeffrey Hobbs on my recent purchase of a vehicle. I went to several dealerships that day and Smail was the last I visited. As soon as we walked in the door, Jeff made us feel like we were family. He was very knowledgeable about the vehicles as well as the process. I never once felt pressured or manipulated, I truly believe he is just a good, honest, person who wanted me to go home with a vehicle that made me truly happy. He did everything to work out a great deal and to make sure to introduce us to everyone else we would work with on the process [Jason and Jim were both really wonderful too]. Smail truly takes pride in their vehicles and it is obvious by how beautiful they all look. I appreciated the time he took with us to see us through the entire process and make it an enjoyable experience. If these gentlemen are a reflection of the company as a whole, trust me -- you are in good hands! I would definitely recommend this dealership to anyone and highly recommend you request Jeffrey Hobbs. More

Our first Kia...... We just purchased our first Kia, and are very pleased. Our salesman was Jim Calabrese. He was great! We previously owned 3 Hyundai's and only had o We just purchased our first Kia, and are very pleased. Our salesman was Jim Calabrese. He was great! We previously owned 3 Hyundai's and only had our last one 8 months. We purchased a Tucson and were just not happy with the size. Wanted back to something the size of our Sante Fe.That is when we saw the Kia Sorrento and knew this was it! Jim went above and beyond to do everything he could to not only get us into a Sorrento but was able to get the color and features we wanted as well. He was a true pleasure to work with! The finance person, Jason was also very good. He explained everything and made that part easy as well. More

Excellent deal I just leased my first vehicle from smail kia and they beat another dealers price by a MILE!! Staff was friendly and swift in getting the deal done a I just leased my first vehicle from smail kia and they beat another dealers price by a MILE!! Staff was friendly and swift in getting the deal done and closed. Easiest car buying experience I've never had and would highly recommend this dealership to anyone. More