Smail Kia

I stoppped at the dealership merely to look at the new Kias and to maybe check into what my options would be in trading the vehicle I was in at the time. I was approached by Jeff Hobbs on the lot, at whi Kias and to maybe check into what my options would be in trading the vehicle I was in at the time. I was approached by Jeff Hobbs on the lot, at which time he proceeded to inquire what had brought me there. He not only gave me options that I had no idea where available but knew EVERYTHING possible about the vehicle itself, the leasing options, trading my vehicle, and keeping me in the price range I needed to be. I was impressed with the knowledge that he had with all that was involved. He was very personable, and was never at any time pushy or overbearing. He made it all easy for me to understand. I had previously dealt with a certain dealership for at least 2 vehicle that I purchased and 1 that I leased, but discontinued using them for various reasons. I would consider Jeff and Smail to be my new go-to dealership. Can't find any reason why they wouldn't be. And I found everyone I came in contact with there of the same caliber. I don't like the playing the car shopping games, and didn't have to there. I'm very pleased with my Kia and the entire experience at Smail. More

Courtesy staff and patient they were very understanding to my financial needs My husband was not able to help due to work, the staff was very respectful and treated me with respect unlike other dealershi to my financial needs My husband was not able to help due to work, the staff was very respectful and treated me with respect unlike other dealership I had been to earlier in the week. Thank you More

We were treated like important customers. Everyone was cordial and answered our every question. Salesman was very personable and we enjoyed working with him. He did everything he could to make sure we d cordial and answered our every question. Salesman was very personable and we enjoyed working with him. He did everything he could to make sure we drove home with the car we wanted. Thanks Jeff. More

After talking with my friend about her recent new car purchase, I decided to go along with her and look at some new cars. We went in to where she had bought her car, Bill Cline, and I was able to ask hi purchase, I decided to go along with her and look at some new cars. We went in to where she had bought her car, Bill Cline, and I was able to ask him questions. I went there the first day totally open minded. I was not sure what I wanted or what I could afford. After talking to Bill, I was able to see that a new car was the best option for me. He explained it to me in a way that made perfect sense in my current situation. After leaving, I did some research on cars I liked. I was pretty sure that I wanted an SUV type. I thought I would like the new 2013 Ford Escape, but I also wanted to look at the 2013 Kia Sportage. Bill showed me both. After driving and comparing both, I decided to get the Kia. There were many reasons I liked the Kia better. Bill was so helpful and informative in the entire process! I did not ever feel pressured! My boyfriend, who was with me, said his next car purchase will be from Bill! We were both very pleased with Bill and the other Smail employees. I will definately go back to Smail. More

Bill Campana was great to deal with, he was extremely helpful. We were looking for a specific vehicle, in a certain color and with specific options, and Bill came through! We will continue to deal with S helpful. We were looking for a specific vehicle, in a certain color and with specific options, and Bill came through! We will continue to deal with Smail, because of the customer service that Bill provided us with. Thanks for all the hard work, Bill! More

Marty was an exceptional salesperson. He was extremely knowledgable about the vehicle and did an excellent job explaining its features. Marty was patient and responsive to all of my questions. He took hi knowledgable about the vehicle and did an excellent job explaining its features. Marty was patient and responsive to all of my questions. He took his time with the sale,so I did not feel rushed or pressured. Thanks to Marty, I had a great experience at Smail and love my new car. Marty came highly recommended to me, and I would also recommend Marty to anyone who is looking to purchase a car. More

The car I purchased is a Mazda3. It is fabulous. The process of buying went very smoothly.My salesman was great in locating the color and interior I wanted. process of buying went very smoothly.My salesman was great in locating the color and interior I wanted. More

I had a great experience buying my new car! Marty Cummins was really helpful throughout the whole ordeal. I felt very comfortable talking to Marty and test driving some cars with him. He helped me Cummins was really helpful throughout the whole ordeal. I felt very comfortable talking to Marty and test driving some cars with him. He helped me make a great decision with my purchase by being very knowledgeable about the cars we drove and understanding what would best suit my needs. Overall, I had a great experience and would definitely refer others to Kia. More

Best car buying experience we've had so far! We never felt rushed into a decision. After the purchase Bill went over every inch of our new Acadia. We haven't even had to open the manual! This is what buy felt rushed into a decision. After the purchase Bill went over every inch of our new Acadia. We haven't even had to open the manual! This is what buying a car should always be like. More

Jim was very nice and friendly. When we got to the dealership it was very busy.After we took the car we wanted for a test drive the service was very fast.That is the way I like it. I do not like being dealership it was very busy.After we took the car we wanted for a test drive the service was very fast.That is the way I like it. I do not like being at a dealership all day . The staff is all very friendly. More