Smail Kia

Bad experience turned great. I originally had a terrible experience with another branch of Smail, but Carl went above and beyond to fix it. He really worked hard to make things ri I originally had a terrible experience with another branch of Smail, but Carl went above and beyond to fix it. He really worked hard to make things right and make me happy. I got the car that I wanted and I am 100% satisfied. More

Honda Civic Purchase Jeff was an incredible salesman and representative of Smail-exceptionally easy and seamless transaction. This includes the financing and paperwork as Jeff was an incredible salesman and representative of Smail-exceptionally easy and seamless transaction. This includes the financing and paperwork as well-all very professional. More

First time car buying experience My son & I visited Smail Kia to look at new cars. I have purchased a few new cars in my lifetime. I have never been treated so well. After the experie My son & I visited Smail Kia to look at new cars. I have purchased a few new cars in my lifetime. I have never been treated so well. After the experience that we had @ Smail Kia I have posted on my Facebook & have told my friends and family that if they are looking for a new Kia to stop and see Jeff & Ken ! The employees at Smail are out to give everyone a pleasant experience when buying a car ! My son loves his car ! My daughter just purchased a used Kia from Cochran in monroeville and the salesmen were only out to sell the car and not make the experience worth coming back. She also went to Monroeville Kia to look at a used Sorento. After being there with her, I would never go back. My daughter was with us at Smail Kia and said " I wish I would have come here to buy my car ". I want to thank Jeff & ken for all their help and for making my sons first experience at buying a new car the best experience he could have ! More

GREAT BUYING EXPERIENCE I WAS LOOKING FOR A USED CAR AND WORKED WITH JEFF HOBBS, WHO WAS ACTUALLY A PLEASURE TO DO BUSINESS WITH. JEFF CAME THROUGH ON EVERYTHING HE PROMISED I WAS LOOKING FOR A USED CAR AND WORKED WITH JEFF HOBBS, WHO WAS ACTUALLY A PLEASURE TO DO BUSINESS WITH. JEFF CAME THROUGH ON EVERYTHING HE PROMISED AND I WAS ABLE TO GET THE CAR I WANTED. I WOULD RECOMMEND BUYING FROM SMAIL. GOOD SERVICE, GOOD PRICES AND VERY FRIENDLY PEOPLE. HARD TO BEAT THAT EXPERIENCE WHEN BUYING A CAR!! More

Honda CR-V purchase-Not KIA Silky smooth, seamless transaction. Jeff was efficient and diligent in closing the deal. I will refer relatives/ friends to Smail because of Jeff's Silky smooth, seamless transaction. Jeff was efficient and diligent in closing the deal. I will refer relatives/ friends to Smail because of Jeff's efforts. More

Leasing a vehicle I had an excellent experience while leasing a vehicle from Smail. I would recommend buying or leasing a vehicle from your dealership. Thank you for th I had an excellent experience while leasing a vehicle from Smail. I would recommend buying or leasing a vehicle from your dealership. Thank you for the excellent service. More

Greatest salesman EVER!!!! I believe my salesman, Jeff Hobbs, has the patience of a saint. He sold me my first Cadillac 5 years ago so I knew I wanted another one, but I wasn't I believe my salesman, Jeff Hobbs, has the patience of a saint. He sold me my first Cadillac 5 years ago so I knew I wanted another one, but I wasn't sure which one. I think I drove 4 cars and took up a lot of his time this week and he was very friendly and helpful and explained everything to me in terms that I'd understand. I know car salesmen get a bad rep for being pushy to get a sale but Jeff is not one of those guys. He knew from previous experience with me how to deal with my craziness. I have referred friends to him and he's also treated them great. I will continue to refer and buy any future vehicles from him. More

Earned my business Just wanted to say "thanks" to Jeff Hobbs for earning our business at Smail Kia. We had a difficult first visit to the dealership,, but Jeff was able Just wanted to say "thanks" to Jeff Hobbs for earning our business at Smail Kia. We had a difficult first visit to the dealership,, but Jeff was able to get everything back on track and exceeded our expectations of a salesman. No high pressure. No gimmicks. Just honesty and sincerity on his part. We would recommend him. More

Jeffery Hobbs and James Morris were great to deal with. Everyone at the dealership was very friendly and courteous. We got the exact Sorento that we were looking for at a great price. Our new car was pre Everyone at the dealership was very friendly and courteous. We got the exact Sorento that we were looking for at a great price. Our new car was prepped for delivery very quickly and the finance department was very thorough in explaining everything. Overall, it was the best new car buying experience we have had and I would recommend Smail Kia to anyone looking to purchase a vehicle. More

From the beginning Mike Jurick was exceptional to work with. I had called and inquired about the 2014 Ford Mustang that was posted on AutoTrader. Mike was able to answer all of our questions except one with. I had called and inquired about the 2014 Ford Mustang that was posted on AutoTrader. Mike was able to answer all of our questions except one and he got back to us with the answer in less than 5 minutes. We decided to schedule a test a drive. When we got to the dealership, Mike had the car cleaned and was ready for us to test drive. During the test drive Mike was able to explain the car in detail. It was more like talking with a friend about a vehicle and not a salesman. The price negotiation was the easiest and smoothest we have ever experienced while buying a car. We couldn't even believe how fast it was to do the paperwork/finance. The staff at Smail Kia was fantastic to work with and I would highly recommend Mike Jurick to any of our family and friends. Thanks Mike! More