Smail Kia

This is our second purchase from Smail in less than two years. And, we plan on another purchase in the spring of 2013. We can't imagine working with anyone else! years. And, we plan on another purchase in the spring of 2013. We can't imagine working with anyone else! More

A first time new auto purchase can be a daunting experience. I'm 61 and it was still a bit overwhelming. Jeff was extremely helpful without being pushy. I applied for a online quote and Jeff Hobbs w experience. I'm 61 and it was still a bit overwhelming. Jeff was extremely helpful without being pushy. I applied for a online quote and Jeff Hobbs was the only salesperson to respond out of three dealers. In fact he responded the next day. I told him what I was looking for and he made some suggestions that where helpful. After the test drive I was pretty much sold on the Optima. Nice ride, quiet, well equipped and reasonably priced. Smails showroom was very clean and orginized. We had a great experience with all we dealt with. When it came time for finalizing the purchase Jeff was right there at every step. Sometimes he would be dealing with two other customers but still found the time to take care of us all without any of us feeling slighted. The Optima was well detailed at pickup. Jeff pointed out all the features again and this time showed us how to operate them all. If you are looking for a dealer with good prices and courtesous staff Smails will satisfy you. And be sure to look up Jeff Hobbs, he will be there pre purchase, and after the purchase. Your just as important to him after you purchased the vehicle as you was before you did. More

CAME TO DEALERSHIP TO LOOK AT 2010 SUZUKI MARTY CUMMINS WAS THE SALEPERSON. NO HIGH PRESSURE SALES PITCH VERY COMFORTABLE WITH DEAL. I WOULD COME BACK AGAIN TO PURCHASE ANOTHER CAR WHEN THE TIME COMES. WAS THE SALEPERSON. NO HIGH PRESSURE SALES PITCH VERY COMFORTABLE WITH DEAL. I WOULD COME BACK AGAIN TO PURCHASE ANOTHER CAR WHEN THE TIME COMES. More

I had checked with 2 other KIA dealerships,was not happy with them, Rob showed me the Forte & the soul. I drove the soul home. Took it on a 400 mi. trip the next day ran great, took the hills in eastern Pa. with them, Rob showed me the Forte & the soul. I drove the soul home. Took it on a 400 mi. trip the next day ran great, took the hills in eastern Pa. great & between 29-33mpg.I am more than HAPPY. Great job Rob Jupena. More

Jeff was great with us, he knew when where coming and what we where looking for, had it ready to go for test drive. He was there and met my husband and I as we where getting out of our vehicle. While we what we where looking for, had it ready to go for test drive. He was there and met my husband and I as we where getting out of our vehicle. While we where waiting for all the paperwork to be ready he never forgot that we where there, even though he was very busy with other customers he would stop by and let us know where things stood and about how long it would take and if we needed anything while we waited. So if your in the market for a new or used vehicle talk to Jeff hobb he'll take care of you.Thanks again Jeff. More

They satisfied me on fixing my car and paying for my key. I got an used audi in ec\xcellent condition and got an appointment right away I got an used audi in ec\xcellent condition and got an appointment right away More

Rob was a pleasure to work with. I was told by other dealers there was no negotiating on a KIA Soul as they are hard to get and will sell for sticker value--Rob and Smail proved them wrong. dealers there was no negotiating on a KIA Soul as they are hard to get and will sell for sticker value--Rob and Smail proved them wrong. More

Jeff is a real professional, would go to him again for my next car, great experience the last 2 times and look forward to my next one next car, great experience the last 2 times and look forward to my next one More

The salesman was not pushy at all, he asked us what we wanted and found it. He did not try to push their current inventory on us. He was able to answer all of our questions. The price was actually a littl wanted and found it. He did not try to push their current inventory on us. He was able to answer all of our questions. The price was actually a little better than expected. Everyone was very friendly and knowledgeable. I would recommend this dealership to anyone. We hadn't bought a vehicle from a dealer since 2001 because I can't stand pushy salespeople, this was definitely not the case here. I will be happy to purchase another car from them in the near future. More

Our family needed a good trade in to upgrade to a more dependable car. I was very disappointed and will NEVER buy a car or seek repairs from your dealership. Your company fits the stereo type mold abou dependable car. I was very disappointed and will NEVER buy a car or seek repairs from your dealership. Your company fits the stereo type mold about car dealerships. Dishonest and not compassionate towards the hard working, middle class USA family. I hope my tax dollars did not bail out your company. I will spread the word regarding my terrible experience with Smail/Kia. More